Summary
Overview
Work History
Education
Skills
Languages
Extracurricular activities
Timeline
Generic

Auden Hall

Ottawa,ON

Summary

Friendly, positive and responsible 16 year-old student with the ability to learn and adapt quickly. I have extensive experience at Bluebarn Coffee Roasters. Excel in customer service and kitchen organization and prep. Demonstrated ability to enhance customer satisfaction and streamline operations while working at front cashier and ensured safety and cleanliness while completing my duties as a dishwasher. Showcased strong, flexible work ethic and time management skills, leading to positive outcomes in high-stress environments. Excel in fostering team collaboration by bringing a positive attitude to work and building relationships,

Overview

3
3
years of professional experience

Work History

Cashier / Prep Cook / Dishwasher

Bluebarn Coffee Roasters
08.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Followed supervisor instructions to complete tasks on time.
  • Provide service in both french and english
  • Worked flexible schedule and extra shifts to meet business needs.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Camp Counselor

Vortex Art Studio
07.2022 - 08.2023
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.


Education

High School French Immersion Dip (exp. June 2027) - Highschool Drama Art Program / French

Canterbury High School - Arts Program
Ottawa, Ontario
06-2027

Skills

  • Customer service excellence in both french/english
  • Work ethic and integrity
  • Good team player
  • Friendly, positive attitude
  • Multitasking Abilities
  • Adaptability in High-Stress Situations
  • Kitchen equipment use
  • Effective Time Management

Languages

English
Native or Bilingual
French
Professional Working

Extracurricular activities

-Attending Specialized Drama in Arts program at Canterbury High School (e.g., improv, theatre studies).

-Member of Canterbury improv team (team will be competing in National Improv Games).

-Student council member (assist with planning, organizing and managing school events).

-Honor roll student.

- Enjoy, listening to music, cooking,watching movies with friends, hiking, canoeing, downhill skiing, traveling.


REFERENCES AVAILABLE UPON REQUEST


Timeline

Cashier / Prep Cook / Dishwasher

Bluebarn Coffee Roasters
08.2023 - Current

Camp Counselor

Vortex Art Studio
07.2022 - 08.2023

High School French Immersion Dip (exp. June 2027) - Highschool Drama Art Program / French

Canterbury High School - Arts Program

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Auden Hall