Aubrie Coggan
Sussex,NB
Summary
Detail-oriented professional with experience in front desk operations and a strong ability to resolve customer complaints. Skilled in team collaboration and time management, dedicated to improving operational efficiency and visitor satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Nutrien Civic Centre
Sussex, New Brunswick
06.2025 - Current
- Greeted visitors warmly, ensuring prompt direction to appropriate personnel for efficient service.
- Managed phone calls and routed inquiries to relevant departments.
- Maintained cleanliness and organization of the front desk area.
- Collaborated with team members to enhance front desk operations efficiently.
- Answered incoming calls and redirected callers to the appropriate personnel or department.
- Processed payments accurately, providing customers with receipts and correct change to enhance transaction experience.
- Resolved customer complaints promptly, adhering to established protocols to maintain satisfaction and trust.
Babysitter
N/A
Sussex, New Brunswick
06.2024 - 09.2025
- Organized educational games to foster children's learning and development.
- Maintained a safe and clean environment in the home.
- Developed strong relationships with children to promote trust and security.
- Supervised children to ensure safety and well-being while parents were away.
- Maintained vigilance while caring for multiple children to ensure their safety and engagement.
Stable Worker
Trish Smithe
Sussex , NB
04.2023 - 02.2024
- Fed and monitored horses, ensuring proper nutrition and hydration.
- Groomed and handled horses daily, contributing to their well-being and readiness for activities.
- Turned out horses into pastures or paddocks to promote regular exercise and well-being.
- Maintained clean and safe stable areas, promoting optimal health for animals.
- Managed bedding and waste removal, ensuring sanitary conditions in stalls.
- Loading and unloading hay bales into storage areas.
- Assisting with the transportation of horses to other locations for events or shows.
Education
High School Diploma -
Sussex Regional High School
Sussex, NB06-2027
Skills
- Customer service
- Cash handling
- Sales processing
- Time management
- Task prioritization
- Effective communication
- Team collaboration
- Conflict resolution
Languages
English
Native/ Bilingual
French
Professional
Timeline
Front Desk Receptionist
Nutrien Civic Centre
06.2025 - Current
Babysitter
N/A
06.2024 - 09.2025
Stable Worker
Trish Smithe
04.2023 - 02.2024
High School Diploma -
Sussex Regional High School