Aubrey Crowley
Kamloops,BC
Summary
Motivated to build a solid career foundation in the dental field, eager to further develop acquired dental-related skills. Strong background in customer service and experience in administrative support and restocking procedures. Honed ability to provide exceptional assistance to both customers and colleagues. Actively seeking opportunities to contribute interest and passion for the dental industry. Dedication lies in delivering high-quality service and ensuring optimal patient care.
Overview
5
5
years of professional experience
Work History
Hospitality Waiter
Berwick Retirement Communities
07.2023 - Current
- Managed high-volume seating arrangements, maintaining an organized flow of guests during peak hours.
- Resolved customer complaints efficiently, ensuring a positive resolution and maintaining guest satisfaction.
- Participated in ongoing professional development workshops to stay current on industry trends and enhance personal skills as a hospitality professional.
- Collaborated with kitchen staff to ensure prompt service and accurate order fulfillment.
- Upheld a welcoming atmosphere by greeting guests upon arrival and promptly addressing any special requests or accommodations needed throughout their visit.
- Maintained cleanliness throughout the dining area, adhering to strict sanitation standards for a safe dining environment.
- Maintained clean and safe work environment.
Hostess
Earls Kitchen + Bar
09.2021 - 05.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
General Laborer
Marshall Veterinary Hospital
07.2019 - 01.2020
- Inventory assessment & restocking, file labeling & organizing, facility cleaning
Education
Highschool Diploma -
South Kamloops Secondary
Kamloops, BC06.2023
Skills
- Attention to Detail
- Impeccable Organization Skills
- Forward Thinking
- Responsible
- Good Information Retention
- Self Starter
- Industry Interest
- Team Mentality
- Attentive Customer Service
- Telephone skills
Languages
English
Native or Bilingual
Hobbies and Interests
- Exercise & Fitness
- Community Involvement
- Cooking & Baking
- Journaling & Reading
- Outdoor activities
Timeline
Hospitality Waiter
Berwick Retirement Communities
07.2023 - Current
Hostess
Earls Kitchen + Bar
09.2021 - 05.2024
General Laborer
Marshall Veterinary Hospital
07.2019 - 01.2020
Highschool Diploma -
South Kamloops Secondary
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