Aubrey Consolacion
North York,ON
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Weston Gardens Retirement Residence
Toronto , ON
08.2024 - Current
- Greeted families, residents, and staff upon arrival, ensuring excellent customer service.
- Scanned and documented new patient information in electronic health records.
- Screened phone calls and forwarded messages to appropriate staff.
- Managed staff call-ins for sick leave, vacation, and holidays, coordinating coverage as needed.
- Utilized proper telephone etiquette to address caller inquiries.
- Provided clerical support and assistance with special projects.
- Processed cash and credit card payments accurately.
- Checked in visitors and directed them to appropriate departments.
- Assisted in resolving customer complaints and disputes.
Administrative Assistant
Four Elms Retirement Residence
Toronto , ON
08.2022 - 08.2023
- Greeted families, residents, and staff upon arrival, ensuring excellent customer service.
- Scanned and documented new patient information in electronic health records.
- Screened phone calls, taking messages or forwarding them to staff.
- Utilized proper telephone etiquette to address caller inquiries and transfer calls.
- Provided typing, clerical support, and assistance with special projects.
- Answered questions about the organization and provided directions.
- Processed cash and credit card payments accurately.
- Checked in visitors and directed them to appropriate departments.
- Maintained office supplies to ensure optimal stock levels.
- Assisted in resolving customer complaints and disputes.
- Followed scheduling guidelines for efficient meeting bookings.
COVID-19 Screener
Norfinch Care Community
Toronto , ON
02.2022 - 07.2022
- Donned and removed personal protective equipment (PPE) per protocols.
- Recorded test results for visitors and staff on forms and filed them appropriately.
- Reduced cross-contamination risk by sterilizing and cleaning equipment.
- Measured temperatures of staff, patients, and visitors with a non-contact thermometer and swabbed patients to determine COVID-19 status, adhering to organizational protocols based on results.
- Completed COVID-19 questionnaires for all entrants. Maintained knowledge of COVID-19 testing and contact tracing protocols.
- Received and distributed packages and medications to staff and residents.
Cashier
Dollar Tree
Toronto , ON
07.2020 - 09.2021
- Provided efficient and courteous service to customers.
- Operated cash register, accurately processing payments, returns, and exchanges.
- Greeted customers and informed them about products for positive experiences.
- Assisted customers in locating merchandise and answering product questions.
- Resolved customer complaints promptly and professionally.
- Used POS system to complete customer purchases.
- Maintained inventory and visual presentation to meet customer needs.
Crew Member
McDonald's
Toronto , ON
09.2018 - 03.2020
- Provided superior customer service by efficiently delivering food to guests.
- Communicated effectively with chefs, servers, and kitchen staff to ensure timely meal delivery.
- Greeted guests to foster a warm and welcoming environment.
- Restocked and replenished food items promptly.
- Assisted staff by serving food to customers as needed.
- Operated cash registers and processed payments accurately.
Nursing Student
St. Joseph's Health Centre
Toronto , ON
05.2024 - 08.2024
- Delivered bedside care and completed documentation under RN and instructor supervision in an orthopedic unit.
- Conducted patient assessments, including vitals and medication administration, focusing on post-surgical care.
- Administered pain and IV medications per protocols to support post-surgical recovery.
- Assisted with repositioning to ensure patient comfort and prevent complications.
- Maintained patient safety by following infection control protocols and hospital policies.
- Built effective communication with healthcare team members to support cohesive patient care.
Clinical Extern
Mackenzie Health
Toronto , ON
07.2023 - 06.2024
- Provided bedside care and documentation in mental health, medical-surgical, ICU, NICU, pediatrics, and labor & delivery units under RN supervision.
- Performed vital sign checks, hourly rounds, and patient documentation, with experience in mental health and various specialty units.
- Observed and reported changes in patient vitals and behavior to the healthcare team.
- Supported patient transfers, adhering to safety protocols.
- Documented patient data, intake, and output using the EPIC EMR system.
- Assisted with ADLs, including bathing, dressing, feeding, and hygiene.
Nursing Student
Sunnybrook
Toronto , ON
05.2023 - 08.2023
- Assisted with ADLs, including dressing, hygiene, mobility, and repositioning.
- Administered medications per treatment plans.
- Prepared and checked food trays for dietary compliance.
- Changed linens and replenished supplies to ensure patient comfort.
- Monitored and documented patient conditions, reporting adverse reactions as needed.
- Collaborated with the healthcare team on patient assessments and care plans.
- Used lifting techniques and aids for safe mobility of patients.
- Recorded intake/output and measured vitals, including temperature and blood pressure.
Education
Diploma - Registered Practical Nursing
Centennial College
Toronto, ON04-2025
High School Diploma -
James Cardinal McGuigan
Toronto, ON06-2019
Skills
- Vital Signs Monitoring
- Patient Monitoring
- ADL Assistance
- Medication Administration
- EPIC EMR Software
- Microsoft Office Suite
- Customer Service
- Strong Communication Skills
- Problem Solving
- Time Management
Certification
- Canadian Red Cross -CPR/ First Aid
Languages
English
Full Professional
Tagalog
Full Professional
Timeline
Administrative Assistant
Weston Gardens Retirement Residence
08.2024 - Current
Nursing Student
St. Joseph's Health Centre
05.2024 - 08.2024
Clinical Extern
Mackenzie Health
07.2023 - 06.2024
Nursing Student
Sunnybrook
05.2023 - 08.2023
Administrative Assistant
Four Elms Retirement Residence
08.2022 - 08.2023
COVID-19 Screener
Norfinch Care Community
02.2022 - 07.2022
Cashier
Dollar Tree
07.2020 - 09.2021
Crew Member
McDonald's
09.2018 - 03.2020
- Canadian Red Cross -CPR/ First Aid
Diploma - Registered Practical Nursing
Centennial College
High School Diploma -
James Cardinal McGuigan
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