Summary
Overview
Work History
Education
Skills
Timeline
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Aubree L. Critchfield

Norco

Summary

Motivated and detail-oriented professional pursuing a career as a Riverside County Sheriff Dispatcher. Experienced in handling high call volumes, multitasking in fast-paced environments, and remaining calm under pressure. Strong background in customer service, communication, and teamwork, with hands-on exposure to law enforcement protocols through volunteer experience.

Overview

4
4
years of professional experience

Work History

Customer Service Rep / Team Member

Porky’s Pizza
Corona
07.2025 - Current
  • Answer and process customer calls with speed and accuracy in a fast-paced environment.
  • Coordinate communication between customers, kitchen staff, and delivery drivers to ensure smooth operations.
  • Prioritize and organize multiple tasks under pressure to meet customer expectations.
  • Maintain professionalism while resolving customer concerns and complaints.
  • Develop strong multitasking and problem-solving skills transferable to high-stress environments.

Team Member

Pizza Fanzz
Norco
04.2024 - 06.2025
  • Handled high call volume by accurately taking and processing customer orders.
  • Balanced multiple responsibilities including phone orders, in-person customers, and service preparation.
  • Delivered excellent customer service by staying calm and professional in busy or stressful situations.
  • Worked efficiently with team members to meet time-sensitive customer needs.
  • Ensured order accuracy through strong attention to detail.

Police Explorer

Riverside Police Department
Riverside
03.2022 - 10.2023
  • Assisted officers during community events, ride-alongs, and station duties, gaining direct exposure to law enforcement.
  • Observed and became familiar with proper radio communication and dispatch protocols.
  • Completed tasks requiring accuracy and attention to detail.
  • Developed professionalism, discipline, and teamwork in a structured, high-responsibility environment.
  • Strengthened communication skills by interacting with the public, officers, and community members in diverse situations.
  • Demonstrated the ability to remain calm and focused in high-pressure or unpredictable circumstances.

Education

High School Diploma -

Norco High School
Norco, CA
01.2025

Associate’s Degree - Communication

Norco College
Norco, CA

Skills

  • Call Handling
  • High-Volume Communication
  • Multitasking
  • Time Management
  • Conflict Resolution
  • Customer Service
  • Radio & Dispatch Protocol Familiarity
  • Professionalism Under Pressure
  • Teamwork
  • Collaboration
  • Problem-Solving
  • Critical Thinking

Timeline

Customer Service Rep / Team Member

Porky’s Pizza
07.2025 - Current

Team Member

Pizza Fanzz
04.2024 - 06.2025

Police Explorer

Riverside Police Department
03.2022 - 10.2023

High School Diploma -

Norco High School

Associate’s Degree - Communication

Norco College

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Aubree L. Critchfield