Detail-oriented student with experience spanning customer service, administrative support, and film production. Skilled in Excel, phone communications, and ticketing systems, with a proven ability to handle responsibilities independently and as part of a team. Brings additional creative background in film editing and production.
Overview
4
4
years of professional experience
Work History
Ticketing and Patron Services Associate
College of the Canyons
11.2024 - Current
Manage ticket sales in person and over the phone, assisting patrons with seat selection, payment, and ticket troubleshooting.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Provide information on performances, directions, parking, and venue policies; resolve customer issues with professionalism.
Answer and direct incoming calls, handle ticket reprints, and resend confirmations as needed.
Supervise Box Office operations during manager’s absence, including opening/closing procedures, preparing Excel-based sales reports, and recording messages.
Maintain accuracy in tracking daily sales reporting while ensuring excellent patron experiences.
Film Student
College Of The Canyons
08.2022 - 05.2025
Assisted with development of stories for film projects.
Managed budget, purchase supplies, food, props and equipment for production use.
Edited and organized various projects.
Assisted with lighting equipment.
Played an integral role in pre-production activities like research, script breakdowns, and creating call sheets for upcoming shoots.
Assisted in managing set operations for timely project completion.
Post-Production Intern
Presley Aronson Enterprise
02.2024 - 06.2024
Created compelling video content for various platforms, resulting in increased audience engagement.
Assisted with color correction, special effects, audio levels, and transitions on Final Cut Pro & Adobe programs.
Logged footage from shoots for efficient post-production editing processes.
Assisted audio engineers in sound design tasks, enhancing the overall auditory experience of finished projects.
Collaborated closely with peers to refine cuts, contributing to improved audio and visual appeal of final products.
Provided organization skills when managing multiple project timelines simultaneously.
Maintained a high level of attention to detail when reviewing footage for potential errors or inconsistencies.
Youth Program Assistant
Los Angeles County
08.2021 - 03.2022
Explained and enforced rules and regulations of nature education and recreation programs to ensure safety and compliance.
Created a safe, fun environment for children and teens attending special programs at the nature center, fostering learning and engagement with nature.
Assisted with youth development and outdoor recreation programs to improve the overall quality of participants' experiences, including nature tours, and educational workshops.
Assisted supervisor by completing administrative and clerical tasks for the youth work program, such as managing schedules, and preparing materials for events.