Atziry Figueroa

• Organized and stocked shelves meticulously based on planograms.
• Improved customer satisfaction by promptly assisting with inquiries and product location.
• Managed stock rotation effectively.
• Ensured optimal stock levels by conducting regular inventory checks.

• Optimized supply chain tactical activities to increase supplier on-time delivery.
• Report excess inventory and discontinued product of clients catalogues.
• Generate sales reports and presentations for directors.
• Created, developed, and increase sales with assigned clients.
• Managed vendor relations and communications vendors, resulting in efficient reaction to late shipments, order cuts, and out of stocks to ensure goods arrive to the distribution centers and stores in time to maximize sales.
• Provided customer with end-to-end support.

• Negotiated pricing reduction initiatives.
• Obtained quotes from providers, and expedited delivery.
• Negotiate supply contracts with vendors.
• Managed and controlled vendor’s databases.
• Provided customers with pricing and lead times on available product.

• Created and ran reports to measure employee’s metrics and performance.
• Obtain quotes for promotional merchandise for customers.

• Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.

• Provided first hand customer service experience.
• Multitask to perform two activities simultaneously.
• Training new hires and provided live feedbacks.