Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
HOME HEATING WORKER
THE PROVINCIAL HOME HEATING PROGRAM ADMINISTERED BY THE SALVATION ARMY
Charlottetown
10.2023 - Current
Identified discrepancies between source documents and entered data.
Verified accuracy and completeness of data entry into the database system.
Provided support to management staff in regards to data entry processes.
Developed and established professional working relationships with staff from various levels both within and outside department.
Collaborated with internal departments to find resolutions and conduct further research on customer accounts.
Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Analyzed key performance indicators to identify effective strategies.
Performed data entry from paper documents, emails, and other sources into computer systems.
Created spreadsheets to track data entries.
Created monthly reports for senior management summarizing operational performance metrics.
Established processes to ensure efficient workflow throughout the organization.
SALES ASSOCIATE
HABITAT FOR HUMANITY RESTORE
Charlottetown
10.2022 - 10.2023
Customer Service and Donation Management
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Upsold additional items based on customer interests and needs.
Tracked sales performance metrics to identify trends in the market place.
Developed promotional strategies to increase sales volume.
Maintained cleanliness of store environment including floors, windows, displays.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Managed performance issues with delivery team members.
MARKETING INTERN
CARTER MARKETING
Nassau
01.2022 - 05.2022
Advertisement Creation and Social Media Marketing
Developed content and promotional materials for various campaigns.
Created and executed social media strategies to increase customer engagement.
Researched competitors' marketing strategies and tactics.
Conducted customer surveys to gather feedback about products and services.
Developed strategic plans for launching new products or services into the market.
Provided support in the planning, coordination, and execution of promotional campaigns.
Assisted in developing content for websites, blogs, and social media platforms.
Developed and prepared engaging radio content for listeners.
Edited audio files using digital editing software such as Adobe Audition.
Compiled data related to listener preferences and demographics for use in developing marketing strategies.
Responded promptly and professionally to inquiries from listeners via telephone or email.
Assisted in generating ideas for new programs or segments which would appeal to the station's target demographic.
Education
BACHELOR OF BUSINESS ADMINISTRATION SPECIALIZATION IN MARKETING - Business Administration
University of Prince Edward Island
Charlottetown, PE
05.2024
HIGHSCHOOL DIPLOMA - Business
Nassau Christian Academy
05.2020
Skills
Digital Marketing: Social Media Marketing, Email Marketing, Content Marketing