Atul Singh Manhas
Toronto,ON
Summary
Dynamic supervisor with a proven track record at Dave's Hot Chicken, excelling in staff management and customer service. Enhanced team productivity through effective training and analytical problem-solving, achieving improved customer satisfaction. Known for fostering collaboration and attention to detail, driving operational excellence and creating a welcoming atmosphere for guests.
Overview
2
2
years of professional experience
Work History
Supervisor
Dave's Hot Chicken
04.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled a team of 15-16 people with awareness of delegation.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Ambassador
Dave's Hot Chicken
03.2023 - 04.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Education
High School Diploma -
Georgian@ILAC
Toronto, ON08-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Analytical thinking
Accomplishments
- Supervised team of 15-16 staff members.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Supervisor
Dave's Hot Chicken
04.2024 - Current
Ambassador
Dave's Hot Chicken
03.2023 - 04.2024
High School Diploma -
Georgian@ILAC
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