Atul Kumar Yadav

Client – Citibank, Mississauga, Canada

• Project GRU - Implement Recon Automation & Re-engineering solutions and controls within Global Reconciliation Utility (GRU) under the Recon Transformation Program globally
• Project CODA – To automate the straight-through process of Equity and Debt Deal creation flowing to Revenue and Expense booking, reviewing, and processing till the settlement with the syndicate members of the deal

Responsibilities -

• Developed and managed project communication, budget, resource plan and processes by using project management tools
• Managed project roadmaps, milestone, sprints releases, resource allocation, daily dashboard by using JIRA
• Lead requirement elicitation and design workshops by coordinating with the required business and technical stakeholders
• Refine and prioritize the business requirements, objectives and constraints for new system changes and enhancements
• Helped team in translating business requirements into Epic, Feature and User stories using agile methodology
• Coordinating with Business, Dev Team, Testing, and Implementation/Release Teams
• Coordination with end users for UAT based on acceptance criteria
• Managing JIRA Board and monitoring various KPIs involved with a sprint like burn-up and burn-down charts, velocity variance, etc
• Formulating techniques for effective product Backlog Management
• Defining the best agile /scrum practices for the team
• Collaborated with stakeholders to define project scope, objectives, and deliverables that aligned with business goals.
• Escalated critical issues promptly for swift resolution to minimize potential impact on program timelines or budget constraints.
• Succeeded in establishing a strong reputation for consistently meeting/exceeding clients'' expectations through timely, high-quality project deliverables.
• Established strong partnerships with vendors and suppliers to secure competitive pricing while maintaining product quality requirements.
• Developed detailed project plans that outlined tasks, timelines, resources, dependencies, risks, and contingency measures.
• Championed an environment promoting innovation and open dialogue among team members resulting in improved problem-solving capabilities.
• Monitored progress against key performance indicators, adjusting plans as needed to ensure timely program delivery.
• Improved program delivery efficiency by streamlining processes and optimizing resource allocation.
• Proactively identified and mitigated potential risks to optimize program delivery outcomes.
• Implemented quality assurance procedures to maintain high standards in program delivery and customer satisfaction.
• Spearheaded change management efforts related to new technology implementation and process improvements positively impacting overall efficiency.
• Established team priorities, maintained schedules and monitored performance.

• Project Insight, Client – Income Tax Dept of India
• The Income-tax Department had initiated a ‘Project Insight’ with an objective to curb the tax evasion measures
• Through this project the Department planned to use the contemporary technology for data mining, research and analytics against black money and tax evasion
• Under this project, an integrated data warehousing and business intelligence platform is being rolled out in a phased manner
• The project also operationalizes two new centres namely Income Tax Transaction Analysis Centre (INTRAC) and Compliance Management Centralized Processing Centre (CMCPC)
• Define the scope of the project in collaboration with Solution Team
• Created a detailed work plan (Project Plan) which identifies and sequence the activities needed to successfully complete the work assignments
• Developed and managed project communication, budget, resource plan and processes by using project management tools
• Established processes for stakeholder communication, SLA monitoring, requirement tracking
• Administered Asset Management, Service Level Management, issues management, Configuration Management, Risk Management, Scope Change Management, Release Level Management
• Resolving customer escalations, conducting RCA on issues with Customer and Engineering Team for implementing corrective actions
• Mitigating risks with excellent strategies and negotiating timelines with Engineering Team to enhance process excellence
• Client – Income Tax Dept of India
• Technology stack : - SAS 7.5 Dataware housing, data quality and BI modules (DI, DQ, VA), WSO2 for SSO, Mcafee DEM encryption module, Teradata 16.20, PostgreSQL, HP moodle, Java 9, GIS technologies (ESRI, Map my India)

• Understanding customer needs and priorities to carry out operational planning and to set and manage expectations with a diverse set of business stakeholders and senior management
• Business data analysis which cuts across customer needs, operational processes & metrics to identify improvement areas through process changes in operations and by roll-out of new software features
• Driving operations through end to end planning, managing operations through metrics review and root cause analysis, and delivering results in a fast paced environment
• Report on project progress against plan, including effort, schedule, milestones, issues and risks
• Efficient resource management and ensuring appropriate human capital utilization at all points of time
• Drive the compliance of SLAs and make strategies to overcome non- compliance
• Ensuring customer satisfaction & build ongoing relationships with them and manage their expectations
• Technology stack : - Java, J2EE, Big Data tech (Hadoop, Apache Kafka, Redis cache, Kibana, Mongo DB)