Atul Atul
Brampton,Canada
Summary
I am a Computer Engineering Technician and Fulfillment Associate, combining technical expertise with operational skills. My role as a technician involves implementing and maintaining computer systems, while my fulfillment responsibilities include efficiently managing and processing orders. This dual proficiency enables me to contribute effectively to both the technical and logistical aspects of a business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
07.2023 - Current
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Entered data into the computer tracking system and filed paperwork according to procedures.
- Picked and packed order items.
- Operated forklifts and pallet jacks to safely transport and manage materials to and from the warehouse.
- Analyzed processor data and developed insight reports for management review.
Order Processor
Big Al's
01.2023 - 06.2023
- Input order information into system and updated customer accounts to document and track customer orders.
- Communicated with customers to address order inquiries, changes and cancellations.
- Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
Customer Service Cashier
Circle K
10.2022 - 12.2022
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
Data Analyst Intern
YAMUNA COMPUTERS
04.2022 - 08.2022
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Determined database structural requirements, working with business stakeholders to identify optimal database specifications.
- Supported data entry team with custom forms and reports created in Excel and Adobe Creative Suite.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
IT Technician
ISGEC Heavy Engineering
12.2021 - 03.2022
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Configured systems according to prescribed software and hardware frameworks.
- Researched and recommended network and data communications hardware and software.
- Integrated MS products into CRM outputs for large-scale customer campaigns.
- Deployed Microsoft Teams across enterprise to enhance collaboration.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
Education
DIPLOMA - COMPUTER ENGINEERING TECHNICIAN
Northern College of Applied Arts And Technology
Toronto, ON04.2024
Advanced Diploma - Computer And Engineering Technician Access
YAMUNA COMPUTERS
YAMUNA NAGAR, INDIA09.2022
DIPLOMA - Web Development
SMARTO SYSTEMS
YAMUNA NAGAR, INDIA04.2018
Skills
- Schedule Coordination
- Programming
- Staff Scheduling
- Database Management
- Customer Service
- Fulfillment Processing
- Teamwork and Collaboration
- Ethernet Cable Management
- Front-End Skills: HTML, CSS
- Product Merchandising
- Wireless Network Setup
- Cable Termination Techniques
Certification
- Certification in MCITP.
- Certification in CompTIA A+.
- Security Guard License.
- Ontario Smart Serve License
Timeline
Fulfillment Associate
Amazon
07.2023 - Current
Order Processor
Big Al's
01.2023 - 06.2023
Customer Service Cashier
Circle K
10.2022 - 12.2022
Data Analyst Intern
YAMUNA COMPUTERS
04.2022 - 08.2022
IT Technician
ISGEC Heavy Engineering
12.2021 - 03.2022
DIPLOMA - COMPUTER ENGINEERING TECHNICIAN
Northern College of Applied Arts And Technology
Advanced Diploma - Computer And Engineering Technician Access
YAMUNA COMPUTERS
DIPLOMA - Web Development
SMARTO SYSTEMS
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