Bilingual individual with background installing and testing alarm systems for both residential and commercial customers. Reliable Fire Alarm Technician knowledgeable in equipment repair, annual servicing and inspections and calibrating systems.
Overview
5
years of professional experience
Work History
Richardson Fire Inc
Cambridge, ON
Fire Alarm Technician
01.2022 - Current
Job overview
Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
Authored weekly reports detailing work order completions, logged malfunctions and other activities.
Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
Responded to maintenance calls and troubleshot devices.
Performed annual inspections on fire and security alarm systems.
Installed, tested and serviced alarm and associated systems for commercial and residential customers.
DAIRY QUEEN
London
05.2020 - Current
Job overview
Ensure that food and service meet quality control standards.
Control inventory, monitor revenues and modify procedures
and prices.
Maintain records of stock, repairs, sales and wastage.
Involved in selection of food service staff and assist in the
development of policies, proceduresand budgets.
Maintain and calculate detailed sales report for generating
monthly, quarterly and annual reports.
Conduct orientation and train staff on job
responsibilities, company’s policy on sanitation and
safety procedure.
Supervise, co-ordinate and record the activities of staff who
prepare, portion and serve food.
Resolve customer complaints in a manner
consistent with company policy and customer
satisfaction in mind.
Assist manager in achieving financial goals set for the store.
McDonald’s
London
Crew trainer
09.2018 - Current
Job overview
Provide Excellent Customer Service and Conflict Resolution
Quality food service with effective Communication with
customers
Providing Training to new hire employees
Taking customer orders at tilt, preparing sandwiches and coffee
Stocking shelves, rack cases, bins and tables
Cleaning shelves, aisles and cooking equipment
Built satisfied customer relationships.
Education
CFAA
CFAA from Certified Fire Alarm Technician
Fanshawe College of Applied Arts And Technology
, London, ON
Post graduate from Electronics and Embedded
systems development
Fanshawe College
Post graduate from Operations Management
Punjab Technical University
Bachelor of from Electronics
University Overview
and
communication
Skills
Customer service
Technical aptitude
Communication skills
Electronics savvy
Responding to customer inquiries promptly
Alarm System Monitoring
Installation and Servicing
Equipment Testing
Installations and Repairs
Timeline
Fire Alarm Technician
Richardson Fire Inc
01.2022 - Current
DAIRY QUEEN
05.2020 - Current
Crew trainer
McDonald’s
09.2018 - Current
CFAA
CFAA from Certified Fire Alarm Technician
Fanshawe College of Applied Arts And Technology
Post graduate from Electronics and Embedded
systems development
Fanshawe College
Post graduate from Operations Management
Punjab Technical University
Bachelor of from Electronics
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