Customer Service and Sales AssociateWarehouse Reception of Merchandise and ManagementDepartment Manager | Fruits and Vegetables/Salad BarAssistant Department Manager | Fruits and Vegetables
Work Type
Full Time
Important To Me
Career advancement
8
years of professional experience
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Work History
Customer Service and Sales Associate
11 Months
Monde Des Outils | 08.2025 - Current
Sales and upselling products with knowledge of tools, hardware and equipment.
Inventory management, ensuring optimal stock availability and maintaining store cleanliness.
Resolved customer inquiries efficiently, ensuring high satisfaction levels through effective communication.
Operated electric pallet lifts to efficiently transport materials within warehouse environment.
Warehouse Reception of Merchandise and Management
1 Year 6 Months
Provigo Avenue Des Canadiens | 02.2024 - 08.2025
Receiving/inspecting incoming shipments and Inventory management and stock control.
Unloading and sorting merchandise with product labeling and tracking.
Order verification and data entry and inventory systems.
Warehouse organization, maintaining loading dock cleanliness in accordance with regulations.
Operated electric pallet jacks to efficiently transport materials within warehouse environment.
Department Manager | Fruits and Vegetables/Salad Bar
2 Years 2 Months
Provigo Avenue Des Canadiens | 12.2021 - 02.2024
Devised program goals to further the department's profits and adhere to the company's improvements.
Oversaw daily operations, ensuring compliance with company policies and safety standards.
Developed and implemented training programs for new staff, enhancing team performance and service quality.
Ensured quality control of merchandise and cleanliness of the premises in accordance with the strict standards.
Managed vendor relationships, negotiating contracts to optimize supply chain efficiency and cost-effectiveness.
Assistant Department Manager | Fruits and Vegetables
3 Years 3 Months
Provigo Avenue Des Canadiens | 09.2018 - 12.2021
Responsible for fulfilling the appropriate opening and closing procedures in accordance with department needs.
Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
Maintained department, stockroom and walk-in refrigerator cleanliness.
Trained and mentored new staff members on store procedures and best practices.
Implemented initiatives to streamline daily operations, improving workflow efficiency across departments.
Education
Undergraduate - Joint Specialization of Anthropology and Sociology
Concordia University | Montreal, QC | 2029
Diploma - General Social Sciences
Dawson College | Montreal, QC | 01-2018
Skills
Time management
Customer service
Teamwork and collaboration
Problem-solving skills
Attention to detail and precise project management
Hygiene and Food Safety training certified by MAPAQ
Proficient in SAP and BOSS softwares
Languages
English (Native)
French (Native)
Hungarian (Experienced)
Spanish (Beginner)
Interests
Volleyball
Travel
Trivia Competitions
Timeline
Customer Service and Sales Associate
Monde Des Outils
08.2025 - CurrentRead More
Warehouse Reception of Merchandise and Management
Provigo Avenue Des Canadiens
02.2024 - 08.2025Read More
Department Manager | Fruits and Vegetables/Salad Bar
Provigo Avenue Des Canadiens
12.2021 - 02.2024Read More
Assistant Department Manager | Fruits and Vegetables
Provigo Avenue Des Canadiens
09.2018 - 12.2021Read More
Dawson College
Diploma from General Social Sciences
Read More
Concordia University
Undergraduate from Joint Specialization of Anthropology and Sociology