Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Atta Ullah

Mississauga

Summary

Dynamic Supervisor with a proven track record at Shelby’s, enhancing team productivity through strategic delegation and effective training. Skilled in operations management and customer service, I developed a client feedback system that significantly improved service quality. Committed to fostering a collaborative workplace culture while maintaining meticulous attention to detail.

Overview

6
6
years of professional experience

Work History

Supervisor

Shelby’s
08.2024 - 11.2024
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.

Office Manager

Diyanat Builders
01.2019 - 06.2022
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.

Education

Paralegal Diploma - Law

Anderson College
Mississauga, ON

Master Of Arts - International Relations

University of Peshawar
Peshawar, Pakistan
03.2015

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Analytical thinking
  • Team building
  • Operations management
  • Project management
  • Public speaking
  • Business administration
  • Verbal and written communication

Languages

English
Full Professional
Urdu
Full Professional
Pushto
Native or Bilingual
Hindi
Limited Working

Timeline

Supervisor

Shelby’s
08.2024 - 11.2024

Office Manager

Diyanat Builders
01.2019 - 06.2022

Paralegal Diploma - Law

Anderson College

Master Of Arts - International Relations

University of Peshawar

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Atta Ullah