Atta Soltani
Abbotsford,BC
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
19
19
years of professional experience
Work History
Sales Manager
Niusad Mania
Tehran, Iran
07.2020 - 04.2024
- Managed daily operations of sales department, including supervision of staff members.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Maintained accurate records of all transactions between customers and company representatives.
- Collaborated with marketing team to create promotional materials for target customers.
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Executed strategic sales plans to expand customer base and revenue.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Supported sales team members to drive growth and development.
Sales Manager's Assistant
Youb Group
Tehran, Iran
09.2011 - 05.2020
- Organized and maintained files for customer accounts and sales tracking.
- Developed strategies to improve customer relations and increase customer satisfaction.
- Performed data entry into CRM system for all sales-related activities.
- Assisted Sales Manager with preparation of client presentations, proposals, and contracts.
- Provided training sessions on company products and services for new hires in the department.
- Managed daily operations of the department including ordering office supplies, arranging repairs and maintenance services.
- Responded promptly to customer inquiries via phone or email in a professional manner.
- Coordinated travel arrangements for Sales Managers as needed.
- Created weekly and monthly sales activity summaries for review by Sales Manager.
- Compiled financial information related to deals negotiated by Sales Managers including discounts offered or payment terms agreed upon.
- Developed training materials for new employees joining the sales team.
Flight Attendant
Mahan Air
Tehran, Iran
08.2011 - 06.2015
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Stocked aircraft cabin with items such as newspapers, magazines, beverages.
- Provided safety instructions to passengers prior to takeoff and landing.
- Delivered onboard customer service including food and beverage service.
- Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Adhered to company policies regarding security measures and protocol at all times.
- Provided assistance to disabled passengers when necessary.
- Managed refreshments cart at scheduled intervals to give passengers food and beverages.
- Followed safety, passenger and supply pre-flight checklists.
- Dealt with mechanical and passenger emergencies according to standards.
- Directed junior team members in proper duties and company regulations.
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
- Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
- Served beverages and food items and provided key information about offerings to passengers during flights.
Hotel Receptionist
Mashad Hotel
Tehran, Tehran
05.2005 - 04.2011
- Answered inquiries from potential customers regarding room availability, rates and policies.
- Prepared weekly schedules for receptionists on duty.
- Assisted guests with directions and transportation arrangements when needed.
- Checked in guests using computerized reservation systems, collected payments and verified credit cards.
- Organized group check-ins according to prearranged plans.
- Handled cash transactions accurately while adhering to established accounting procedures.
- Developed relationships with frequent customers in order to increase repeat business.
- Compiled daily reports of occupancy levels for management review.
- Upgraded rooms for VIP customers as requested.
- Resolved billing discrepancies between guest accounts and invoices.
- Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
Education
Bachelor of Science - Electronic Engineering Technology
Lahidjan Azad University
Iran03-2005
Skills
- Performance Management
- Strategic account development
- Lead Generation
- Order Management
- Sales team training
- Strategic Planning
- Account Management
- Solution selling
- Sales Planning
- Profitability Optimization
- Market Research
- Service-driven sales
- CRM Software
- Marketing strategy
Languages
English
Professional
Computer Hardware/Software
- Computer Hardwares , assembling, Network
- Microsoft office - expert on Excel
- OS system installation
Timeline
Sales Manager
Niusad Mania
07.2020 - 04.2024
Sales Manager's Assistant
Youb Group
09.2011 - 05.2020
Flight Attendant
Mahan Air
08.2011 - 06.2015
Hotel Receptionist
Mashad Hotel
05.2005 - 04.2011
Bachelor of Science - Electronic Engineering Technology
Lahidjan Azad University
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