Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Atousa Taheri

Halifax,NS

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Customer Relations Expert

Iran Informatics Industries Research Center
01.2012 - 02.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team-building activities to enhance working relationships.

Cashier/part Time

Haida Restaurant Chain
01.2016 - 08.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Greeted over Number patients per day.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned Job title and Job title positions and provided backup at key times.

Education

Bachelor’s Degree - Industrial Engineering

Islamic Azad University of Iran
Iran
06.2011

Skills

  • [CRM Software Expert
  • Expert In-Service Type Services

Certification

  • Basics, Structure & Documentation of Quality Management Systems in accordance with ISO 9001:2015
  • Basics & Structure of Risk Management in accordance with ISO 31000: 2009
  • Customer satisfaction
  • Communication with the customer

Timeline

Cashier/part Time

Haida Restaurant Chain
01.2016 - 08.2018

Customer Relations Expert

Iran Informatics Industries Research Center
01.2012 - 02.2023

Bachelor’s Degree - Industrial Engineering

Islamic Azad University of Iran

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Atousa Taheri