Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Atousa Kafi

Toronto,ON

Summary

Dynamic and results-oriented professional with extensive experience in office administration and customer service at Dr. Mohammad Khalilzadeh Office. Excelled in managing sensitive information, enhancing office efficiency, and providing top-notch service. Skilled in document preparation and calendar management, with a proven track record of improving operational workflow. Demonstrated leadership in guiding office staff and optimizing organizational procedures.

Developed administrative skills in fast-paced office environment with focus on efficiency and accuracy. Skilled in managing schedules, coordinating meetings, and handling correspondence. Seeking to transition into new field where these abilities can drive operational success and support team objectives. Also full knowledge of medical terminology and a general understanding of human anatomy,physiology and pathology.

Overview

3
3
years of professional experience

Work History

Secretary

Dr. Mohammad Khalilzadeh Office
01.2020 - 03.2023
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Education

No Degree - Medical Terminology And Human Fundamentals

Med Certs
01-2025

No Degree - Professionalism in Allied Health

Med Certs
12-2024

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Appointment scheduling
  • Calendar management
  • Document preparation
  • File management
  • Complex Problem-solving
  • File systems management
  • Supply ordering
  • Managing purchasing activities
  • Task prioritization
  • Office staff leadership
  • Multitasking and time management

Languages

English
Native or Bilingual
Persian
Native or Bilingual
French
Elementary

Timeline

Secretary

Dr. Mohammad Khalilzadeh Office
01.2020 - 03.2023

No Degree - Medical Terminology And Human Fundamentals

Med Certs

No Degree - Professionalism in Allied Health

Med Certs
Atousa Kafi