Arash Torabi
Vancouver,Canada
Summary
Results-driven IT Specialist with 6 years of experience in IT infrastructure management, system administration, and project leadership. Adept at delivering high-performance systems, ensuring business continuity, and driving strategic IT initiatives. Expertise in cloud technologies, network infrastructure, and virtualization with a proven track record of supporting multi-site operations and improving business outcomes through technology.
Overview
9
9
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
IT Specialist
Lorval Capital Management
03.2022 - Current
- Managed IT asset inventory and lifecycle, ensuring accurate tracking of assets and reducing loss through improved inventory control
- Developed and implemented a data backup strategy using Acronis, securing backups for manufacturing and production systems
- Designed and executed disaster recovery plans, minimizing downtime and ensuring smooth operations in emergencies
- Managed NVR systems, implemented advanced camera solutions, and enhanced surveillance security across multiple locations
- Troubleshot and optimized Office 365, integrating Teams automation to streamline collaboration and workflows
- Virtualized legacy systems to enhance scalability and reduce hardware dependencies, ensuring sustainable system operations
- Implemented Sophos Endpoint protection, maintaining security across multiple branches and partner companies
- Provided 24/7 production support for four geographically diverse sites, ensuring smooth operations across multiple time zones
- Improved reporting and documentation processes using Atlassian tools (Jira, Confluence), breaking down silos and enhancing team communication
- Developed and maintained a comprehensive Wiki, empowering end-users with self-service resources and reducing support requests
Junior Network & System Administrator
Internet Lightspeed
10.2021 - 02.2022
- Delivered IT services in alignment with the company's IT strategy, prioritizing tasks and managing IT support to enhance service delivery
- Managed core back-office services, including Active Directory, Windows Server, LAN/WLAN networks, and data backups, ensuring reliable performance and security
- Developed a comprehensive data backup strategy, ensuring compliance with Business Continuity Planning (BCP) requirements
- Used Freshworks and Zendesk to streamline IT ticketing processes, reducing resolution time and improving user satisfaction
- Reviewed and optimized office infrastructure, upgrading connectivity, security, and telephony systems to meet evolving business needs
Junior Systems Engineer
i7 Solutions
08.2019 - 10.2021
- Installed, configured, and monitored Windows, Mac, and Linux operating systems, ensuring system stability and peak performance
- Diagnosed and resolved networking issues (LAN/WAN), including configuring access points to enhance wireless coverage
- Provided on-site and remote support, troubleshooting technical issues and improving user satisfaction
- Administered Windows Server environments, including integrating member servers into domains and managing Group Policy Objects (GPOs)
- Configured and maintained DNS, DHCP, and security protocols, ensuring optimal network services and security compliance
Project Manager & Technical Officer
Jamsaz Consulting Engineers
04.2016 - 01.2019
- Led the design and implementation of network infrastructure projects, ensuring systems were tailored to meet client and organizational needs
- Managed all phases of IT projects, from inception through completion, ensuring project scope, budget, and timelines were met
- Improved IT infrastructure to align with organizational goals, enhancing system performance and capacity
- Directed a team of technical staff, providing leadership and support to meet project objectives on time and within scope
- Maintained a high-performance numerical computing lab for a team of researchers, ensuring uninterrupted access to computing resources
- Collaborated with cross-functional teams to assess project risks, develop mitigation strategies, and ensure smooth project execution
- Implemented project management methodologies to streamline project tracking, improving team efficiency and communication
Education
MBA - International Business
Trinity Western University
Langley 06.2020 - 10.2022
Master of Science - Civil Engineering (Water Resources)
Azad University
04.2017
Bachelor of Science - Water Engineering
Gorgan University of Sciences and Natural Resources
09.2015
Skills
- Routers & Switches: Cisco (1600, 1800, 2500, 2600, 3600, 1900, 2900, 3500, 3700, 4500, 6500, 9200, 9300), Nexus (5k, 9k Series), Extreme, Dell, HP
- Firewalls: Cisco ASA
- Routing Protocols: EIGRP, OSPF, BGP
- Switching Protocols: VLANs, HSRP, GLBP, RSTP, MST, EtherChannel
- Operating Systems: Windows Servers (2003–2019), Mac OS, Linux, Windows (7, 8, 10)
- Virtualization: VMware vSphere ESXi, Microsoft Hyper-V
- Cloud Services: AWS, Azure, Office 365
- Software: SolarWinds, Cisco Works, Visio, MS Office, SQL, Wireshark, MRTG, Spiceworks
- Networking: LAN, WAN, Wireless LAN, TCP/IP, FTP/TFTP, SolarWinds, PRTG, Cisco Meraki Wireless, LogicMonitor, NetFlow
- Programming Languages & Databases: Python, MS SQL
Certification
- Cisco Certified Network Associate (CCNA)
- CompTIA A+
- Microsoft Azure Administrator Associate
- Delivering Outstanding Customer Service
Languages
English
Professional Working
Persian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Specialist
Lorval Capital Management
03.2022 - Current
Junior Network & System Administrator
Internet Lightspeed
10.2021 - 02.2022
MBA - International Business
Trinity Western University
06.2020 - 10.2022
Junior Systems Engineer
i7 Solutions
08.2019 - 10.2021
Project Manager & Technical Officer
Jamsaz Consulting Engineers
04.2016 - 01.2019
Master of Science - Civil Engineering (Water Resources)
Azad University
Bachelor of Science - Water Engineering
Gorgan University of Sciences and Natural Resources
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