Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Atoré Atomini

Toronto,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Bilingual Customer Service Representative

Foundever
06.2023 - 12.2023
  • Gained customer trust by providing knowledgeable and accurate information in both English and French.
  • Assisted customers with French-language inquiries in a timely and professional manner.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided language translation services for customer service inquiries.

Customer Service Associate

KFC
04.2022 - 10.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.

Head of Sustainable Development

School Club
11.2020 - 06.2022
  • Proven ability to develop and implement creative solutions to complex problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proven ability to learn quickly and adapt to new situations.

Head of Commission

School Club
10.2019 - 06.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provided professional services and support in a dynamic work environment.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Gained strong leadership skills by managing projects from start to finish.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.

Education

Bachelor of Arts - Business Economics

York University
Toronto, ON
06.2027

Skills

  • Active Listening
  • Self-Motivated
  • Attention to Detail
  • Critical Thinking
  • Problem-Solving
  • Customer Service
  • Verbal Communication
  • bilingual

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.

Timeline

Bilingual Customer Service Representative

Foundever
06.2023 - 12.2023

Customer Service Associate

KFC
04.2022 - 10.2022

Head of Sustainable Development

School Club
11.2020 - 06.2022

Head of Commission

School Club
10.2019 - 06.2022

Bachelor of Arts - Business Economics

York University

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Atoré Atomini