Atm Shaifullah Mehedi
Kingston,Canada
Summary
I have worked in the Customer Service Industry for over seven years. With my experience in project management, project coordination, and policy research, I am organized and have a strong leadership capacity in coaching, supervising, teaching, and managing people. I want to follow my passion to bring positive change by working in the retail industry.
Overview
15
15
years of professional experience
Work History
Store Supervisor
Smart Superstore Inc
06.2022 - 06.2023
- Maintained store inventory, stocked and restocked shelves, operated the cash register, completed and posted staff work schedules, received and verified merchandise invoices, organized and maintained inventory.
Teaching Assistant
Dept. of Sociology, and Dept. of Global Development Studies
09.2013 - 08.2018
- Conducted classes, graded exam papers, held office hours for students to coach and mentor them.
Customer Representative
Macs Convenience Store
11.2014 - 05.2018
- Maintained store inventory, stocked and restocked shelves, operated the cash register, received and verified merchandise invoices.
Research Associate (Anthropologist and Policy Analyst)
Bangladesh Institute of Development Studies (BIDS)
08.2008 - 08.2011
- Provided policy recommendations on socioeconomic issues, managed a team of researchers and surveyors to implement research projects.
Education
Project Management (Graduate Certificate) -
Centennial College
Toronto, Ontario01.2021
M.A. in Global Development Studies -
Queen’s University
Kingston, Ontario01.2014
M.S.S. in Anthropology -
Jahangirnagar University
01.2008
B.S.S. in Anthropology -
Jahangirnagar University
01.2006
Skills
- Inventory Management
- Customer Service
- Staff Supervision
- Multitasking and Organization
Professionalandacademicoverview
- Mentor, Coach and Supervisor with sensible understanding.
- Strong leadership Capacity and Team Player
- Strong communication skills with sensitivity towards people from different backgrounds.
- Policy Research (Qualitative and Quantitative); Project Management, Planning and Direction
- Strong Stakeholder Management and Mentorship skills.
- Graduate Certificate in Project Management (2021)
- More than seven years in Customer Service Industry.
Timeline
Store Supervisor
Smart Superstore Inc
06.2022 - 06.2023
Customer Representative
Macs Convenience Store
11.2014 - 05.2018
Teaching Assistant
Dept. of Sociology, and Dept. of Global Development Studies
09.2013 - 08.2018
Research Associate (Anthropologist and Policy Analyst)
Bangladesh Institute of Development Studies (BIDS)
08.2008 - 08.2011
Project Management (Graduate Certificate) -
Centennial College
M.A. in Global Development Studies -
Queen’s University
M.S.S. in Anthropology -
Jahangirnagar University
B.S.S. in Anthropology -
Jahangirnagar University
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