Atiyyah Seay
Los Angeles
Summary
Detail-oriented and customer-focused Sales/ Group Rooms Coordinator with proven experience supporting hotel sales teams in managing group bookings, client communications, and administrative processes. Skilled in coordinating group room blocks, preparing proposals and contracts, and ensuring seamless cross-departmental communication to deliver exceptional guest experiences. Proficient in CRM systems, Microsoft Office, and hotel property management systems. Recognized for strong organizational abilities, professionalism, and a proactive approach to problem-solving in fast-paced hospitality environments.
Overview
8
8
years of professional experience
Work History
Sales Coordinator
Holiday Inn Nashville Vanderbilt
11.2024 - 06.2025
- Coordinated and supported daily sales activities, including preparing proposals, contracts, and group resumes for corporate and leisure clients.
- Responded promptly to client inquiries, ensuring high levels of service and timely follow-ups to convert leads into bookings.
- Supported the sales team with administrative tasks including answering leads in meeting broker, event connect, backstage ect, managing the booking and logistics of group room blocks and event space, ensuring accuracy in rooming lists, contracts, and billing details.
- Participated in trade shows and local networking events to support sales team initiatives and enhance client engagement.
Group Rooms Coordinator
Grand Hyatt
08.2021 - 09.2023
- Coordinated and maintained accurate rooming lists, ensuring all guest details, billing information, and special requests were up to date.
- Monitored inventory and cut-off dates to optimize room block pick-up and reduce attrition risk.
- Worked closely with the Sales and Events teams to align room block arrangements with banquet and meeting space needs.
- Conducted audits of group blocks to verify accuracy and flag potential issues in advance.
- Acted as the primary liaison between the sales team, event planners, and hotel departments to manage all aspects of group room blocks.
- Prepared group resumes and internal communication sheets for front office, housekeeping, and other relevant departments.
- Communicated consistently with clients to confirm reservations, respond to changes, and ensure seamless guest experiences.
Group Rooms Coordinator
Omni Hotels & Resorts
02.2017 - 03.2020
- Worked closely with other departments such as catering or audiovisual teams when necessary to ensure seamless execution of group events.
- Provided consistent client support throughout the reservation process, handling updates, cancellations, and inquiries with efficiency.
- Verified billing arrangements and collaborated with accounting to ensure correct invoicing and timely payment.
- Conducted regular reviews of group blocks to ensure all reservation details were accurate and up to date.
- Coordinated and maintained accurate rooming lists, ensuring all guest details, billing information, and special requests were up to date.
Education
Hospitality
Hinds Community College
Raymond, MS12-2014
Skills
- Preparing BEOs (Banquet Event Orders) and group resumes
- Hotel PMS (eg, Opera, OnQ, Cloudbeds, Delphi, Lightspeed, )
- Cross-department collaboration (Sales, Events, Front Office, etc)
- Attention to detail
- Multitasking and time management
- Client relationship management
Timeline
Sales Coordinator
Holiday Inn Nashville Vanderbilt
11.2024 - 06.2025
Group Rooms Coordinator
Grand Hyatt
08.2021 - 09.2023
Group Rooms Coordinator
Omni Hotels & Resorts
02.2017 - 03.2020
Hospitality
Hinds Community College
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