Atinderpreet Singh
Coquitlam,BC
Summary
Detail-oriented and customer-focused professional with a background customer service, and parcel delivery. Seeking a challenging position in gas meter reading where I can leverage my technical expertise and interpersonal skills to ensure accurate readings and provide excellent customer service.
Overview
5
5
years of professional experience
Work History
Parcel Delivery Driver
Amazon
Surrey, BC
05.2023 - Current
- Executed timely and accurate delivery of parcels to designated locations.
- Maintained a detailed log of deliveries, ensuring all items reached their destination on schedule.
- Coordinated with dispatch to optimize delivery routes for efficiency.
- Demonstrated excellent customer service during parcel drop-offs, addressing customer queries and concerns.
- Adhered to all company policies, procedures, safety rules and regulations when making deliveries.
- Resolved problems that arose during the course of a delivery such as incorrect addresses.
Internet Technical Support Representative
IO Solution inc
Summerside, PE
03.2019 - 12.2022
- Providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Responded promptly to customer inquiries while ensuring accuracy of information provided.
- Managed a high volume of customer calls and emails in a professional and efficient manner.
- Collaborated with cross-functional teams to escalate and resolve complex customer issues.
- Maintained accurate customer records and documentation.
Education
Associate of Applied Science - Electrical Technician-control System
Humber College
Toronto, ON04-2018
Skills
- Customer Service
- Technical Troubleshooting
- Time Management
- Communication
- Data Accuracy
- Route Optimization
- Excellent Sense of Direction
- Efficient Routing
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Parcel Delivery Driver
Amazon
05.2023 - Current
Internet Technical Support Representative
IO Solution inc
03.2019 - 12.2022
Associate of Applied Science - Electrical Technician-control System
Humber College
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