Atinderjot Kaur
Brampton
Summary
Dynamic and detail-oriented professional with experience at Sleep Country Canada, excelling in inventory management and order fulfillment.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Warehouse Assistant
Sleep Country Canada
01.2023 - 08.2023
- Assisted with inventory management by organizing stock and maintaining accurate records.
- Executed order fulfillment processes efficiently to ensure timely delivery to customers.
- Collaborated with team members to optimize warehouse layout for improved workflow.
- Monitored equipment performance and reported maintenance needs to supervisors.
- Responded to urgent requests for order updates and delivery status.
- Maintained cleanliness and organization of work areas to promote safety.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Customer Service Representative
Trident Group
04.2017 - 11.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
Masters In Information Technology - Information Technology
Panjab University
Chandigarh India04-2014
Bachelor in Computer Application - Computer Applications Development
Panjab University
Chandigarh India04-2012
Skills
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Packaging and labeling
- Problem-solving
- Customer relations
- Inventory counts
- Order checking
Languages
Punjabi
English
Hindi
Timeline
Warehouse Assistant
Sleep Country Canada
01.2023 - 08.2023
Customer Service Representative
Trident Group
04.2017 - 11.2019
Masters In Information Technology - Information Technology
Panjab University
Bachelor in Computer Application - Computer Applications Development
Panjab University