Atin Chaudhary
Scarborough,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Representative
Concentrix
01.2022 - 08.2022
- Collaborated with team members to create a positive work environment, resulting in higher employee retention rates.
- Cultivated lasting relationships with clients by providing personalized solutions to their needs and concerns.
- Managed difficult customer interactions calmly and effectively, reducing escalation levels and maintaining company reputation.
- Increased repeat business through exceptional service, building trust and loyalty among clients.
- Trained new employees on company policies and procedures, ensuring consistent delivery of high-quality customer support.
Education
Graduate Certificate - Global Business Management
Humber College
Toronto, ON01.2025
Bachelor of Commerce - Commerce
Delhi University
Delhi, India07.2022
High School Diploma -
DPS
Delhi, India07.2019
Skills
- CRM Software
- Data Management
- Payment Processing
- Report Generation
- Quality Assurance
- Social Media
- Cross-selling
- Product Knowledge
- Technical Proficiency
- Effective Communication
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Customer Representative
Concentrix
01.2022 - 08.2022
Graduate Certificate - Global Business Management
Humber College
Bachelor of Commerce - Commerce
Delhi University
High School Diploma -
DPS
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