Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bakhtiar Bin Atik Mahi

Toronto,ON

Summary

Experienced professional sales specialist with a strong background in customer service and client relations. Known for effectively identifying customer needs, closing sales, and ensuring client satisfaction. Demonstrated success in collaborating with teams and adapting in high-pressure environments. Skilled in communication, negotiation, and problem-solving for achieving positive results.

Overview

1
1
year of professional experience

Work History

Rental Sales Agent

Avis Budget Group
02.2024 - 08.2024
  • Assisted customers in selecting rental vehicles based on preferences and needs
  • Processed rental agreements efficiently, ensuring accuracy and compliance with policies
  • Managed customer inquiries to ensure positive rental experiences.
  • Adapted quickly to changing customer demands, ensuring a smooth rental experience
  • Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
  • Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.

Sales Specialist

Connect6 Group
05.2023 - 01.2024
  • Utilized CRM software to track interactions, maintaining accurate records of customer communications.
  • Adapted to changing products and promotions, quickly learning features to effectively inform customers.
  • Navigated multiple software platforms while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
  • Achieved top performer status consistently due to excellent sales results and customer feedback ratings.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Negotiated pricing and payment terms with customers when possible to close deals.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Made average of 200-250 outbound and inbound calls per day.
  • Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
  • Implemented upselling techniques to increase revenue and move product.
  • Opened new accounts and documented personal, demographic, and payment information in system.

Education

Diploma - International Business Management

Seneca College
Toronto, Ontario
01-2025

Skills

  • Telemarketing proficiency
  • CRM
  • Proficient in Microsoft Office applications
  • Proficient in Microsoft PowerPoint
  • Effective negotiation
  • Managing rental transactions
  • Effective cross-selling methods
  • Up-selling tactics
  • Analytical problem-solving
  • Strong organizational abilities
  • Professional relationship cultivation
  • Expertise in product features and benefits
  • Collaborative communication skills

Accomplishments

  • Ranked #1 seller for Black Friday with over 55 lines sold in a week.

Timeline

Rental Sales Agent

Avis Budget Group
02.2024 - 08.2024

Sales Specialist

Connect6 Group
05.2023 - 01.2024

Diploma - International Business Management

Seneca College

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Bakhtiar Bin Atik Mahi