ATHULYA SURESH
Toronto,ON
Summary
A passionate and determined tourism and hospitality professional seeking a leadership position which utilizes my strong interpersonal skills that offers additional challenges and opportunities for personal career growth. Looking forward to ensure top customer service by demonstrating my extensive knowledge and supporting the company's revenue and reputation-based goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
Paragon Security
01.2023 - 04.2023
- Monitor CCTV systems, Access Control Systems & Alarms.
- Perform identification checks on all clients, employees, vehicles entering the facility and prevented unauthorized access.
- Manage contractor access as well as access cards and documented visitors within the building premises.
- Patrolling interior and exterior of the premises to prevent and detect signs of intrusion, damage to property and to ensure security.
- Attend and investigate security alarms and emergencies in a timely and professional manner so as not to create panic among the on-site public.
- Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including police, fire and paramedic resources.
- Enforce client's rules, regulations, provincial statues and municipal by-laws.
- Maintain a detailed memo book and prepare incident reports on all matters dealt with.
- Ensure that the property is safe by ensuring all security measures are functioning properly situations for security concerns.
Medical Office Assistant
Suncity Family Medical Clinic
09.2022 - 12.2022
- Booking appointments and scheduling patients.
- Excellent with OSCAR.
- Taking vitals and preparing vaccinations.
- Provided administrative support including filling, copying and faxing.
- Greeted customers and responded to questions in a knowledgeable way.
- Efficiently operated cash register and handled cash, checks and charge transactions
SHIFT SUPERVISOR
WENDYS RESTAURANT
06.2019 - 10.2022
- Able to work in a fast paced environment, deal with customer complaints.
- Trained and delegated duties to new and existing employees.
- Act as a technical expert and provide guidance on procedures and practices within the store.
- Act as a leader and a point of contact in the absence of management
Education
Tourism And Hospitality Management
George Brown College
Toronto, ON08.2020
Teaching English To Speakers of Other Languages (TESOL)
APTTI INSTITUTE
INDIA01.2018
BACHELOR INM ENGLISH
HIMALAYAN UNIVERSITY
INDIA05.2017
Skills
- Surveillance
- Microsoft Office
- Patrolling
- Client Relationship-Building & Retention
- Security camera monitoring
- Office Administration
- Access control systems
- Effective Communication
- Conflict resolution
- Crisis Intervention
Certification
- ONTARIO SECURITY GUARD LICENSE
- Emergency First Aid with CPR C, AED
- SMART SERVE
- SANITATION
- TICO
- WHIMIS
- Opioid overdose Awareness and Response
- Worker Health and Safety Awareness
Timeline
Security Guard
Paragon Security
01.2023 - 04.2023
Medical Office Assistant
Suncity Family Medical Clinic
09.2022 - 12.2022
SHIFT SUPERVISOR
WENDYS RESTAURANT
06.2019 - 10.2022
Tourism And Hospitality Management
George Brown College
Teaching English To Speakers of Other Languages (TESOL)
APTTI INSTITUTE
BACHELOR INM ENGLISH
HIMALAYAN UNIVERSITY
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