Efficient professional with several years of experience and proven knowledge of client needs assessment, client retention.
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a
good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
2
2
years of professional experience
Work History
OPERATIONAL HEAD (BDM)
Pristyn Care
Kochi
09.2022 - 09.2023
Operations and sales
Doctors onboarding
Hospital onboarding
Researching , planning and implementing new ideas wherein it helped in cost cutting
Negotiated with partnering hospitals which increased take rate for organization
Direct involvement with patients which increased the patient experience ratio.
Managed client relationships, providing exceptional customer service to ensure satisfaction and retention.
Conducted site visits and sales meetings with clients.
Participated in networking events to build relationships with potential clients.
Discovered new markets and located future opportunities for business growth.
Fostered long-term business relationships with clients through meetings and follow-ups.
Created marketing plans and campaigns to promote products or services to new and existing clients.
Collaborated with cross-functional teams including marketing, operations, finance.
Built and maintained strong relationships with major stakeholders in the industry.
Negotiated contracts with vendors, suppliers, partners, and customers.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Managed unit training and activity schedules.
OPERATIONAL HEAD (BDM)
Glamyo Health
Kochi
03.2022 - 09.2022
Launched market for Glamyo Health
Integral part in onboarding hospitals as well as collection
Build a new team for Aesthetics and General Surgery
Strong track records on keeping cost cut active.
Gathered medical information, weight and height measurements and vital signs.
Responded to in-person and telephone requests for information to support office staff.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
OPERATIONAL HEAD (BDM)
Pristyn Care
Kochi
09.2021 - 03.2022
Directly impact revenue generation
Advise patients about the service through structured discussions
Understand Patient profile problems to explain the benefits of our services
Hand holding the patients throughout their journey
Determined business development opportunities and implemented effective strategy for client acquisition
Communicated with other corporate departments to develop effective business strategies
Compiled and submitted monthly and yearly reports.
Trained new staff on filing, phone etiquette and other office duties.
Engaged with patients to provide critical information.
Taught patients and families to use at-home medical equipment.
Delivered support to medical staff in completion of patient paperwork.
Education
MBA - HOSPITAL ADMINISTRATION
JSS Academy of Higher Education and Research
DHSMS, Mysuru
B SC - CARDIAC PERFUSION TECHNOLOGY
JSS Academy of Higher Education and Research
MASTERS - BUSINESS ADMINISTRATION
JSS Academy of Higher Education and Research
Skills
Market and Competitive Analysis Staff Management Cost Management Event Planning
Business Planning New Business Development Judgment and Decision-Making Critical Thinking
Business Administration Vendor Management Networking Strength Team Collaboration
Revenue Generation Customer Acquisition Strategic Business Planning Issue Resolution
Timeline
OPERATIONAL HEAD (BDM)
Pristyn Care
09.2022 - 09.2023
OPERATIONAL HEAD (BDM)
Glamyo Health
03.2022 - 09.2022
OPERATIONAL HEAD (BDM)
Pristyn Care
09.2021 - 03.2022
MBA - HOSPITAL ADMINISTRATION
JSS Academy of Higher Education and Research
B SC - CARDIAC PERFUSION TECHNOLOGY
JSS Academy of Higher Education and Research
MASTERS - BUSINESS ADMINISTRATION
JSS Academy of Higher Education and Research
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