Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Athraa Emad

Tottenham,Canada

Summary

Dynamic professional with a strong background in customer service and file management at EZ Trucking Group. Proven ability to enhance organizational efficiency through meticulous attention to detail, ability to thrive in team-based or individually motivated settings, and effective problem-solving. in team collaboration and time management, consistently delivering exceptional service and ensuring accurate information retrieval.

Overview

4
4
years of professional experience
1
1
Certification

Work History

File Clerk

EZ Trucking Group
Etobicoke, ON
10.2022 - Current
  • Reviewed files to check for complete and accurate information.
  • Responded to requests for file retrieval, ensuring timely and accurate access to documents.
  • Audited existing files to ensure accuracy of information on a regular basis.
  • Sorted or classified information according to content, purpose or user criteria.
  • Input data into computer systems to support document and information retrieval.

Cashier/Customer Service

Walmart
Bolton, ON
11.2021 - 11.2024
  • Managing transactions with customers using cash registers, scanning goods / products and ensuring that pricing is accurate, money handling, applying accurate discounts, implementing store policies, maintaining a clean workspace, answering customer inquiries, leaving customers with a satisfactory experience.

Clinical Student Nursing

Richmond Hill Mackenzie Health Hospital
Richmond Hill, ON
05.2024 - 08.2024
  • Gained experience in multitasking, time management, and collaboration through hands-on patient care.
  • Developed strong communication skills, attention to detail, and a customer-focused mindset.
  • Effectively managed tasks in chaotic, fast-paced environments while maintaining a professional and positive attitude.
  • Collaborated with interdisciplinary teams to ensure optimal patient outcomes.

Education

Ontario College Diploma - Nursing

Seneca Polytechnic
King, ON
04.2027

High School Diploma -

St. Michael Catholic Secondary School
Bolton, ON
06.2023

Skills

  • Team collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Organization skills
  • Customer assistance and interaction
  • Problem solving

Languages

Arabic
Limited
Assyrian
Native/ Bilingual
English
Native/ Bilingual

Certification

  • Standard First Aid & CPR C with AED Certificate
  • Basic Life Support Certificate
  • SmartServe Certificate

Timeline

Clinical Student Nursing

Richmond Hill Mackenzie Health Hospital
05.2024 - 08.2024

File Clerk

EZ Trucking Group
10.2022 - Current

Cashier/Customer Service

Walmart
11.2021 - 11.2024

Ontario College Diploma - Nursing

Seneca Polytechnic

High School Diploma -

St. Michael Catholic Secondary School

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Athraa Emad