Athira Balakrishnan
Vaughan,ON
Summary
Analytical and detail-oriented Quality Engineering (QE) and QA professional with over 3 years of experience in functional validation and quality assurance across finance, e-commerce, and gaming domains. Skilled in test strategy design, automation, API testing, and defect lifecycle management using modern QA tools and frameworks. Experienced in Agile methodologies, coordinating cross-functional teams, and ensuring adherence to QA/QE standards and KPIs. Proven ability to analyze complex business and technical requirements, lead testing initiatives, and drive continuous improvement. Passionate about quality engineering, test automation, and emerging AI-based solutions that optimize delivery, quality, and cost efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
QA Analyst
Pong Game Studios
Vaughan, Canada
05.2025 - 10.2025
- Led QA planning and execution for gaming platform releases across web and mobile, ensuring functionality and compliance with iGaming standards.
- Designed and executed manual and automated test cases using Zephyr, TestRail, and BrowserStack for cross-platform validation.
- Managed functional, regression, and integration testing for gameplay and payment features, achieving 98% defect resolution before release.
- Used SQL queries to validate backend data integrity and transaction accuracy.
- Collaborated with developers, business analysts, and release teams to manage defect triage and ensure timely resolution.
- Supported pre-deployment smoke and post-release validation, ensuring zero high-severity defects post-launch.
- Consistently achieved a >95% defect detection rate across multiple releases.
- Documented QA metrics, status reports, and defect logs for management visibility.
Test Analyst
Infosys Limited
Trivandrum, India
08.2017 - 12.2022
- Coordinated and executed testing across multiple finance and healthcare applications, ensuring compliance with QA standards and SLAs.
- Created and executed test plans, scenarios, and cases mapped to BRDs and technical specifications.
- Managed full defect lifecycle from identification to closure using JIRA and qTest, maintaining 100% SLA compliance.
- Collaborated with business analysts, developers, and UAT teams to ensure requirements traceability and optimal test coverage.
- Mentored junior testers and conducted training sessions to improve team productivity and QA capability.
- Contributed to test automation frameworks using Selenium WebDriver, TestNG, and Cucumber, reducing regression time by 30%.
- Performed API testing (SOAP UI, Postman) and database validation (SQL queries, data integrity checks).
- Prepared and presented test summary and exit reports, highlighting KPIs, risk analysis, and recommendations for improvement.
Education
Post-Graduate Diploma - Information Technology Business Analysis
Conestoga College
Kitchener, ON04.2024
Master of Computer Applications - Computer Science
Amrita School of Arts and Sciences
Kochi, India05.2017
Bachelor of Computer Applications -
Mar Gregorios Abdul Jaleel Arts and Science College
Kerala, India05.2014
Skills
- REST API
- SOAP UI
- Postman
- Swagger UI
- Parasoft
- GitHub
- JIRA
- Azure DevOps
- QTest
- Confluence
- Zephyr
- SQL Server
- Oracle
- COSMOS DB
- Java
- Python
- SQL
- Selenium WebDriver
- BrowserStack
- Problem-solving
- Critical thinking
- Teamwork
Certification
- Infosys Global Agile Developer Certification
- Tricentis Certified TOSCA Associate – Level 1
- ScopeIndia Advanced Software Testing (Automation) (Selenium, TestNG, Cucumber, JMeter, LoadRunner, Appium, Jenkins CI/CD)
Timeline
QA Analyst
Pong Game Studios
05.2025 - 10.2025
Test Analyst
Infosys Limited
08.2017 - 12.2022
Post-Graduate Diploma - Information Technology Business Analysis
Conestoga College
Master of Computer Applications - Computer Science
Amrita School of Arts and Sciences
Bachelor of Computer Applications -
Mar Gregorios Abdul Jaleel Arts and Science College