Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Athira Vinod

Perumbavoor

Summary

Detail-oriented and organized Office Assistant with 4.5 years of experience providing administrative support, managing office operations, and enhancing workplace efficiency. Skilled in [list key skills, e.g., data entry, scheduling, customer service, Microsoft Office]. Adept at multitasking in fast-paced environments while maintaining a high level of professionalism and confidentiality.

Overview

8
8
years of professional experience

Work History

Ofcice Assistant

Akshaya Centre
01.2020 - 01.2025
  • Supported daily office operations by managing administrative tasks, including document preparation, filing, and scheduling.
  • Assisted in coordinating community service programs, improving centre accessibility for 200+ local residents monthly.
  • Handled customer inquiries and provided information on government services, enhancing client experience.
  • Maintained accurate records and inventory, ensuring seamless office functionality.

Customer Relationshiop Officer

Federal bank
01.2018 - 01.2020
  • Delivered exceptional customer service by addressing client inquiries and resolving issues, achieving a 95% customer satisfaction rating.
  • Promoted banking products and services, increasing account openings by 10% through personalized client engagement.
  • Processed financial transactions, including loans and deposits, with precision and adherence to banking regulations.
  • Built and maintained strong client relationships, fostering trust and long-term loyalty.

Data Entry

IRIS
01.2017 - 01.2018
  • Accurately inputted and managed large volumes of data into company databases, ensuring 99% error-free records.
  • Streamlined data organization processes, reducing retrieval time by 15% through effective categorization and validation techniques.
  • Collaborated with team members to maintain data integrity and compliance with organizational standards.
  • Utilized MS Excel and proprietary software to track and update records efficiently.

Education

Bachelor of Science - Computer Application

Mar Elias College
Kottappady
06-2013

Skills

  • Proficient in Google Workspace
  • Familiar with office equipment (printers, scanners, phone systems)
  • Proofreading
  • Call and mail handling
  • Client interaction
  • Invoice processing
  • Excel spreadsheets
  • Data analysis
  • Report analysis
  • Copywriting and editing

Languages

English
Full Professional
Malayalam
Native or Bilingual
Hindi
Limited Working

Timeline

Ofcice Assistant

Akshaya Centre
01.2020 - 01.2025

Customer Relationshiop Officer

Federal bank
01.2018 - 01.2020

Data Entry

IRIS
01.2017 - 01.2018

Bachelor of Science - Computer Application

Mar Elias College

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Athira Vinod