Summary
Overview
Work History
Education
Skills
Languages
Timeline

Athira Uday

Moncton,NB

Summary

Motivated psychology student with a passion for adding value to organizations through exceptional collaboration, interpersonal skills, and multitasking abilities. Known for dedication and consistently meeting deadlines with a positive attitude. Eager to learn and gain valuable experience. Organized and dependable, adept at managing multiple priorities while maintaining a proactive and positive approach. Willing to take on additional responsibilities to ensure team success.

Overview

3
3
years of professional experience

Work History

Supervisor

Wendy's
09.2021 - Current
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Customer Service

Santa'Ville
10.2023 - 01.2024
  • Met customer service expectations through problem resolution, daily communication and follow-up, boosting customer service scores 100%.
  • Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings

Customer Service Representativ

Walmart
06.2022 - 03.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.

Education

Bachelor's Degree in Psychology - Psychology

Crandall University, Moncton, NB
04.2025

Some College (No Degree) - Computer course in G- Operator

G - Tec, Kerala, India

Some College (No Degree) -

International Indian School, Jeddah, Saudi Arabia, Saudi Arabia

Skills

  • Microsoft Office
  • Typing
  • Communication skills
  • Hard Working
  • Flexible
  • Basic Math
  • Customer Service

Languages

English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Full Professional
Tamil
Professional Working

Timeline

Customer Service - Santa'Ville
10.2023 - 01.2024
Customer Service Representativ - Walmart
06.2022 - 03.2023
Supervisor - Wendy's
09.2021 - Current
Crandall University - Bachelor's Degree in Psychology, Psychology
G - Tec - Some College (No Degree), Computer course in G- Operator
International Indian School, Jeddah, Saudi Arabia - Some College (No Degree),
Athira Uday