ATHIRA SREEKUMAR

* Assist customers in transactions through the self-service areas.
* Promoting company sponsor programs like credit card service, product protection, and charity initiatives.

* Maintaing solid customer relationships by handling questions and concerns with speed and professionalism
* Receiving and placing customer service calls
* Data entry and research to solve customer problems
* Drafting status reports on customer service issues and resolving complaints

* Developing strong, ongoing relationship with clients
* Helping customer to choose suitable products for them by providing product knowledge
* Manage high volume of phone calls and provide response to all maintaining high quality of services

* Scan goods and Collect payments whether in cash or credit
* Track transactions on balance sheets and report any discrepancies
* Processing refunds and exchanges, resolving complaints
* Bagging or wrapping purchases to ensure safe transport
* Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean.