Athira Renjan
Ottawa,Canada
Summary
Dedicated and detail-oriented administrative professional with hands-on experience in customer service and project coordination. Seeking an administrative support position at Algonquin College to leverage my background in customer relations, office management, and efficient multi-tasking to enhance the operations of the Academic Access Centre and Indigenous Studies programs.
Overview
4
4
years of professional experience
Work History
Customer Service Associate & Self-Checkout Attendant
Walmart
Ottawa, Canada
04.2023 - Current
- Provide exceptional customer support by resolving inquiries and ensuring a smooth selfcheckout process
- Handle high volumes of transactions efficiently while managing complex customer service scenarios
- Coordinate with management to address customer issues and maintain accurate records of daily sales activities
Project Intern
Green Builders
, India
09.2021 - 08.2022
- Assisted in coordinating team meetings, preparing project schedules, and drafting progress reports
- Handled documentation and ensured timely distribution of meeting minutes to stakeholders
- Monitored project milestones and collaborated with team members to keep project timelines on track
Administrative Intern (Engineering Department)
Sree Narayana Gurukulam College of Engineering (SNGCE)
, India
10.2020 - 09.2021
- Organized departmental meetings, documented minutes, and managed professors' schedules
- Prepared and updated documents, including academic records, attendance logs, and faculty reports
- Assisted in onboarding new faculty by coordinating office setups and technology needs
Education
Post-Diploma - Supply Chain Management
Algonquin College of Applied Arts And Technology
08.2024
Post-Diploma - Project Management
Algonquin College of Applied Arts And Technology
09.2023
Bachelor of Technology - Civil Engineering
Sree Narayana Gurukulam College of Engineering (SNGCE)
09.2020
Skills
- Administrative Support: Calendar management, meeting coordination, document preparation, correspondence handling
- Customer Service: Skilled in resolving inquiries, managing customer relations, and enhancing service experiences
- Data Collection & Monitoring: Proficient in tracking data, compiling reports, and ensuring timely submission of deliverables
- Communication: Strong verbal and written communication skills for interfacing with internal and external stakeholders
- Technical Proficiency: Microsoft Office Suite, SharePoint, Salesforce, Marketo, Brightspace
Availability
Full availability
Timeline
Customer Service Associate & Self-Checkout Attendant
Walmart
04.2023 - Current
Project Intern
Green Builders
09.2021 - 08.2022
Administrative Intern (Engineering Department)
Sree Narayana Gurukulam College of Engineering (SNGCE)
10.2020 - 09.2021
Post-Diploma - Supply Chain Management
Algonquin College of Applied Arts And Technology
Post-Diploma - Project Management
Algonquin College of Applied Arts And Technology
Bachelor of Technology - Civil Engineering
Sree Narayana Gurukulam College of Engineering (SNGCE)
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