ATHIRA ASHOK
Summary
Co-op student pursuing a degree in Food Safety and Quality Assurance Management. Skilled in shadowing professionals supporting the completion of assignments in alignment with instructions. Works effectively with all levels of management and staff to achieve objectives. Complies with policies, procedures, and regulations. Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Summer Student Intern
Toronto Transit Commission
05.2023 - 08.2023
- Worked in a team environment to maintain high levels of productivity.
- Helped with janitorial tasks, taking messages, and answering customer inquiries.
- Boosted customer experiences by delivering superior customer service, issue resolution, and merchandising.
- Generated incident reports detailing findings and recommendations.
- Contributed to the development of the pride community by ensuring safety by crowd control during pride parade activities.
Front Desk and Culinary Expertise
Osmow's Shawarma
02.2023 - 04.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Inspected deliveries for accuracy and safety.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Maintained transaction security by verifying payment cards against identification.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Prepared and served food to approximately 80 personnel in an overnight shift.
Warehouse General Laborer
Kudos Workforce Inc.
09.2022 - 10.2022
- Proficient in sorting and packaging through efficient manual labor
- Dedication to optimizing production flow for consistent quality and productivity
- Collaborative approach for improved operational efficiency.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Wrapped pallets in shrink wrap prior to loading.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Volunteer Work as Customer Service and Data Entry
Common Service Center
09.2020 - 07.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Assisted clients during the period of COVID-19.
Education
Post Graduate Diploma - Food Safety & Quality Assurance Management
Lambton College
Toronto, ON05.2024
Bachelor of Science - Chemistry
MG University
Kerala,India09.2020
Skills
- Cleaning Methods
- High-Risk Groups
- Learning Assessments
- Active Listening
- Report Creation
- Microsoft Office
- Quality Assurance Controls
- Document Control
- Guest Interaction
- Budget Development
- Dining Facility Management
- Data Auditing
- Log Book Updates
- Sorting and Labeling
Languages
English
Full Professional
Hindi
Professional Working
Malayalam
Native or Bilingual
Tamil
Professional Working
Certification
- WHMIS:2015 – Workplace Hazardous Material Information System by Canadian Centre for Occupational Health and Safety. -Training
- Worker Health and Safety Awareness by the Ministry of Labour, Training, and Skills Development.
- Supervisor Health and Safety Awareness by the Ministry of Labour, Training, and Skills Development.
- Working Together: The Ontario Human Rights Code and the Accessibility for Ontarian with Disabilities Act by the Ontario Human Rights Commission.
Additional Information
Available on request.
Timeline
Summer Student Intern
Toronto Transit Commission
05.2023 - 08.2023
Front Desk and Culinary Expertise
Osmow's Shawarma
02.2023 - 04.2023
Warehouse General Laborer
Kudos Workforce Inc.
09.2022 - 10.2022
Volunteer Work as Customer Service and Data Entry
Common Service Center
09.2020 - 07.2022
Post Graduate Diploma - Food Safety & Quality Assurance Management
Lambton College
Bachelor of Science - Chemistry
MG University
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