Athina Rosario-Vezeau

Consistently exceeded monthly and annual sales targets through consultative sales strategies and proactive lead follow-up.

Closed high-value bookings by understanding client needs, recommending customized travel solutions, and overcoming objections

Top performer recognized for generating recurring business and increasing retention through relationship-based selling

Maintained accurate sales records, tracked KPIs, and delivered regular performance reports

Developed expertise in remote sales, leveraging virtual communication to maximize efficiency and results

Handled premium dining and event reservations for Club 33, expertly managing guest requests, coordinating booking logistics, and ensuring accuracy for high-value clientele

Provided personalized recommendations for experiences, upsold exclusive events and packages, and consistently exceeded sales goals in a fast-paced luxury hospitality environment

Delivered exceptional phone and in-person customer service, resolving inquiries and special requests to maximize guest satisfaction and loyalty

Managed reservation software and maintained meticulous records to support seamless operations and billing for both individual and group bookings

Collaborated with restaurant, event, and member relations teams to ensure every detail of the guest journey met the highest standards for service and exclusivity

Managed group classes and private sessions, customizing experiences for individual client needs.

Built rapport and trust with clients through attentive communication.

Developed and delivered lessons for international students

Advised and coached students for college and graduate school success

Utilized phone and online communication tools for remote client support