ATHENA MARTINIS
Brampton,ON
Overview
7
7
years of professional experience
Work History
Shift Leader
Kitchen Stuff Plus
Mississauga, Canada
11.2021 - 02.2026
- Reconciled cash at shift change and close; identified over/short variances, and completed bank deposit statements and documentation.
- Built daily operating plans and optimized task flow to improve efficiency and service coverage across the sales floor.
- Coached and supported a team of 20 employees through regular one-on-ones, reinforcing performance, safety, and customer experience standards.
- Train and coach associates on POS accuracy, customer service standards, and operational procedures; provide real-time outcomes as needed.
Cash Lead
Kitchen Stuff Plus
Brampton, Canada
12.2020 - 10.2021
- Process customer transactions and payments accurately; maintain a balanced cash drawer and follow cash-handling procedures.
- Prepare daily cash documentation and reporting for accounting, including cash receipts, deposits, and required adjustments.
- Support front-end operations by coaching associates on service standards and register accuracy during peak store traffic.
- Balance assigned till; complete cash counts and reconcile to POS totals, documenting variance and escalating exceptions per procedure.
Sales Associate
Kitchen Stuff Plus
Brampton, Canada
07.2019 - 11.2020
- Supported a high-volume customer environment and resolved product and service questions with a solutions-focused approach.
- Exceeded sales targets by an average of 8% through relationship-based selling, and strong product knowledge.
- Contributed to an inclusive, collaborative team culture, and consistently met time and quality expectations.
Education
Bachelor of Science - Financial Mathematics
Toronto Metropolitan University
Toronto, ON04-2027
Ontario Secondary School Diploma -
St. Augustine Secondary School
Brampton, ON01.2020
Skills
- Daily financial reporting
- Deposit preparation
- Creative problem solving
- Time management
- Cpr certifie
- Staff training and development
- Retail store operations
- Team leadership
- Positive and professional
- Sales goals attainment
- Outgoing personality
Timeline
Shift Leader
Kitchen Stuff Plus
11.2021 - 02.2026
Cash Lead
Kitchen Stuff Plus
12.2020 - 10.2021
Sales Associate
Kitchen Stuff Plus
07.2019 - 11.2020
Bachelor of Science - Financial Mathematics
Toronto Metropolitan University
Ontario Secondary School Diploma -
St. Augustine Secondary School