Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Athena K Bond

Wildomar,CA

Summary

Professional Advocate possessing robust knowledge and strong analytical abilities. Proven track record in client representation, legal research, and case management since 2014. Excels in client representation and interpersonal skills. Adept at collaborating with teams and state and federal social workers to achieve desired outcomes, adaptable to evolving needs. Skilled in negotiation, communication, and conflict resolution. Reliable, results-driven with a focus on delivering impactful solutions to challenging issues. Expert in fostering client trust and building strong relationships, leading to high retention rates and referrals. Able to break down difficult legal concepts into plain language that clients can digest and understand to make impactful and informed decisions.

Diligent Advocate with a proven track record in providing advocacy counsel and representation in various disability matters. Adept at drafting Individualized Education Program contract documents, negotiating welfare and disability back-payment settlements, and advocating in State Fair Hearings. Demonstrated proficiency in legal research and client communication.

Possesses excellent communication and analytical skills, coupled with a positive attitude. Detail-oriented, ensuring thorough preparation and understanding of legal matters. Committed to making a significant impact by advocating for clients and upholding justice. Always seeking to make a productive contribution to the disability community and the underprivileged.

Overview

26
26
years of professional experience

Work History

Disabled Children's Advocate

Self Employed
01.2014 - Current
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Assisted with applications and collected required paperwork to help individuals register for supportive services.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
  • Maintained positive relationships with community to build and nurture dynamic partnerships.
  • Made referrals to appropriate services, following up to confirm patients received access to required care.
  • Conducted comprehensive client interviews, gathering relevant information to build a strong case foundation.
  • Conducted pre-screening activities to determine eligibility for supportive services.
  • Advocated for policy changes by participating in legislative hearings, using legal expertise to influence public policy.
  • Initiated and maintained strong professional relationships with clients, leading to high retention rates and referrals.
  • Managed sensitive cases with discretion, protecting client confidentiality and trust.

Inside Sales Agent Securites

FTJ FundChoice
03.2005 - 01.2008
  • Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
  • Streamlined internal processes for improved efficiency, leading to amore organized work environment.
  • Surpassed monthly quota consistently by utilizing persuasive pitch delivery and rapport-building skills.
  • Generated new business opportunities by researching potential clients and identifying their unique needs.
  • Collaborated with marketing department to develop targeted promotional materials that increased brand awareness among target audiences.
  • Exceeded quarterly revenue targets through persistent outreach efforts targeting key decision-makers within organizations.
  • Provided exceptional customer service, resulting in numerous referrals from satisfied clients.

Field Sales Representative Securities

AXA Advisors
07.2004 - 03.2005
  • Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
  • Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
  • Maintained responsibility for $22Million account base within assigned territory, consistently touching base to assess needs and satisfaction.
  • Assisted management in identifying new market opportunities and expanding the company''s customer base.
  • Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
  • Developed and presented educational pitches detailing practical and financial product benefits.
  • Optimized sales performance using data-driven insights to adjust strategies and customize presentations for targeted audiences.
  • Surpassed monthly quotas regularly reflecting dedication towards achieving organizational goals.

Insurance Sales Representative Counties in Ohio

Colonial Supplemental Insurance
04.2003 - 06.2004
  • Sold life and health supplemental insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Exceeded sales targets consistently, utilizing effective closing techniques and persuasive communication skills.
  • Managed a diverse portfolio of accounts, offering personalized attention to each client to foster loyalty and trust.
  • Utilized technology platforms effectively to manage client information, track sales activities, and optimize lead generation efforts.
  • Educated clients on various insurance products, empowering them to make informed decisions that suit their needs.
  • Boosted client retention rates by providing exceptional customer service and addressing concerns promptly.
  • Increased policy sales by developing and maintaining strong relationships with clients.

Personal Banker

Huntington Bank
10.2002 - 01.2003
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.

Regional Account Manager

BenefitsCorp (A Division of Great West Insurance)
04.1999 - 10.2002
  • Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
  • Achieved regional sales targets by developing strategic plans and executing effective account management practices.
  • Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
  • Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
  • Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
  • Mentored junior account managers on best practices in relationship-building, negotiation techniques, and closing deals.
  • Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
  • Provided timely updates on account performance, potential risks, and opportunities to key stakeholders within the organization.
  • Generated leads through networking, cold calls and industry connections.
  • Managed a diverse portfolio of accounts across various industries ensuring that each received personalized attention and support.

Education

Hybrid Juris Doctorate Program Through COL CALBAR

The Santa Barbara & Ventura Colleges of Law
Ventura, CA
05-2025

Bachelors Degree in Legal Studies

Brandman University
Irvine, CA
05-2021

Associate of Science - Geography/Geology Double Major

USMA West Point
West Point, NY

Skills

  • Client representation
  • Analytical reasoning
  • Document review
  • Mediation
  • Community advocacy
  • Research proficiency
  • Risk mitigation
  • Policy development
  • Case preparation
  • Active listening
  • Collaboration and teamwork
  • Interpersonal skills

Accomplishments

Achieved the highest grade in my class in Contracts in 2022.


Member of CAC (Community Action Committee) representing Lake Elsinore Unified School District since 2019.


Member of the California State Council on Developmental Disabilities (SCDD) since 2015.


Member of Federal Department of Education Covid-19 Crisis Team 2020 - 2022 Disabled Children's IDEA representative to the U.S. Secretary of Education.

Timeline

Disabled Children's Advocate

Self Employed
01.2014 - Current

Inside Sales Agent Securites

FTJ FundChoice
03.2005 - 01.2008

Field Sales Representative Securities

AXA Advisors
07.2004 - 03.2005

Insurance Sales Representative Counties in Ohio

Colonial Supplemental Insurance
04.2003 - 06.2004

Personal Banker

Huntington Bank
10.2002 - 01.2003

Regional Account Manager

BenefitsCorp (A Division of Great West Insurance)
04.1999 - 10.2002

Hybrid Juris Doctorate Program Through COL CALBAR

The Santa Barbara & Ventura Colleges of Law

Bachelors Degree in Legal Studies

Brandman University

Associate of Science - Geography/Geology Double Major

USMA West Point

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Athena K Bond