Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Athena Anwea

Mississauga,ON

Summary

Dynamic professional with a proven track record at B Laban Sweet, excelling in team leadership and customer service. Enhanced customer satisfaction and streamlined operations, demonstrating exceptional decision-making and time management skills. Skilled in fostering positive environments and achieving efficiency, with a focus on significant achievements rather than routine tasks.

Overview

4
4
years of professional experience

Work History

Manager

B Laban Sweet
06.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.

Sales Associate

H&M Retail
01.2024 - 06.2024
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Assistant Manager

Lazeez Shawarma
03.2022 - 06.2024
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Line Cook

Crepe De Luxe
07.2021 - 12.2021
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.

Education

Bachelor of Arts - Criminology, Law, And Society

University of Toronto
Mississauga
01-2028

High School Diploma -

St Joseph Catholic Secondary School
Mississauga, ON
01-2024

Skills

  • Decision-making
  • Time management
  • Team leadership
  • Customer service

Languages

English
Native or Bilingual
French
Full Professional
Arabic
Native or Bilingual
Assyrian
Native or Bilingual

Timeline

Manager

B Laban Sweet
06.2024 - Current

Sales Associate

H&M Retail
01.2024 - 06.2024

Assistant Manager

Lazeez Shawarma
03.2022 - 06.2024

Line Cook

Crepe De Luxe
07.2021 - 12.2021

Bachelor of Arts - Criminology, Law, And Society

University of Toronto

High School Diploma -

St Joseph Catholic Secondary School

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Athena Anwea