Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

ATHEEB IFTHIKAR

East York,ON

Summary

I'm a self-motivated and determined individual looking for a job role to build my career in a progressive organization in a leading position, that will provide me exciting opportunities to utilize my technical skills and experience along with flexibility in such a way to add more value to the organization. Also skilled with time management and quick adaptability along with handling pressure situations in deadline driven environment.

Overview

7
7
years of professional experience

Work History

Automotive Technician

MR Lube
Ajax, ON
03.2023 - Current
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Maintained records of sales transactions, including tracking information such as part numbers, pricing data, discounts, payment methods.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish sales goals.
  • accomplished sales targets for the given month with a 95% sales rate
  • Handled customer requirements efficiently and maintained complain-free records

Senior Operations Analyst

Healthrecon Connect (PVT) LTD.
02.2021 - 12.2022
  • Analyzed and monitored daily operations to identify areas of improvement.
  • Conducted data-driven analysis to improve operational efficiencies and reduce costs.
  • Designed detailed reports and dashboards for senior management highlighting key performance metrics.
  • Reviewed customer insurance claims to ensure accuracy and completeness of information.
  • Collaborated with team members to identify trends in customer issues and develop solutions accordingly.
  • Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items.
  • Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes.
  • Documented specific claims by completing and recording forms, reports and logs.

Freelance Web/Desktop Application Developer & Network Architect

01.2020 - 02.2021
  • Developed application software using Java, JavaScript and HTML5 technologies.
  • Analyzed requirements and designed system architecture for new applications.
  • Tested developed applications for functionality, performance and scalability before deployment.
  • Configured servers, databases and networks to ensure optimal performance of applications.
  • Implemented security measures such as authentication and authorization protocols to protect data integrity.

Assistant Information Technologist

Computerite (Pvt) Ltd.
01.2019 - 08.2020
  • Installed and configured operating systems, software applications, and system management tools.
  • Monitored system performance and implemented strategies for improvement.
  • Provided technical support to users regarding hardware, software, and networking issues.
  • Developed backup procedures to ensure data security and integrity.
  • Resolved network connectivity problems by troubleshooting hardware and software components.
  • Performed routine maintenance on servers to ensure optimal performance of the IT infrastructure.

Financial Crime Compliance Analyst

HDPL
03.2017 - 02.2019
  • Reviewed and monitored compliance with applicable laws, regulations, and policies to ensure compliance with regulatory requirements.
  • Maintained an up-to-date knowledge base of all relevant laws, regulations, guidelines, and industry standards.
  • Implemented corrective action plans when necessary following discovery of non-compliance issues.
  • Identified opportunities for process improvements that would increase efficiency while maintaining compliance standards.
  • Collected and reviewed data to identify potential compliance issues requiring further review.
  • Conferred frequently with specialists to stay current on compliance requirements and procedures.
  • Produced reports outlining assessments completed and follow-up recommendations.

Education

Persuading Cisco Certified Network Associates - Routing & Switching 200-120 -

03.2024

HND in Information Technology | SLIIT Computing (Pvt) Ltd -

01.2019

COMPLETED G.C.E. Advance Level (Combined Mathematics) -

Zahira College, Colombo
01.2016

Diploma in Information Technology | E-Soft -

01.2013

COMPLETED G.C.E. Ordinary Level -

Zahira College, Colombo
01.2012

Skills

  • Diagnostics Expertise
  • Testing And Analysis
  • Equipment Management
  • Database Management
  • Technical Support
  • Mechanical Knowledge
  • Teamwork And Collaboration
  • Decision-Making
  • Technical Writing
  • Business Analysis
  • Project Management
  • System Debugging

Affiliations

  • performed as a under-19/ under -16 cricketer at school also a member of Maple sports community in Toronto, Canada
  • active e-sports member
  • part time videography, graphic designing and web & app developer

Languages

English
Professional
Tamil
Professional

Accomplishments

  • “Future4U” - A web site application to for career choice guidance based on the personality assessment was developed using Javascript & Jquery affiliated with CSS
  • “Vegekade” – A web site application for an online cart to purchase vegetable item, which was developed using Javascript & Jquery affiliated with CSS
  • “Flyaway Express” A web page application for Flyaway Express (PVT) LTD, a delivery service provider was developed using AngularJS, Javascript, & PHP with CSS styling connected to My SQL Database
  • A system for an Automotive Repair Services provider was developed using C# and MySQL Query Browser.
  • Developed an automated drone system (FA-WI) to prevent wild animal interference and destruction in agricultural lands as the final year research which is built using C# & Python connected to Firebase, MS SQL for database services along with an interconnected web application

Timeline

Automotive Technician

MR Lube
03.2023 - Current

Senior Operations Analyst

Healthrecon Connect (PVT) LTD.
02.2021 - 12.2022

Freelance Web/Desktop Application Developer & Network Architect

01.2020 - 02.2021

Assistant Information Technologist

Computerite (Pvt) Ltd.
01.2019 - 08.2020

Financial Crime Compliance Analyst

HDPL
03.2017 - 02.2019

Persuading Cisco Certified Network Associates - Routing & Switching 200-120 -

HND in Information Technology | SLIIT Computing (Pvt) Ltd -

COMPLETED G.C.E. Advance Level (Combined Mathematics) -

Zahira College, Colombo

Diploma in Information Technology | E-Soft -

COMPLETED G.C.E. Ordinary Level -

Zahira College, Colombo

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ATHEEB IFTHIKAR