Summary
Overview
Work History
Education
Skills
Personal Details
Languages
Timeline
Generic

Atharva Narkhede

Ottawa

Summary

Detail-oriented operations professional with experience in managing teams, optimizing workflows, and ensuring compliance in fast-paced environments. Strong background in engineering and project management, with expertise in AutoCAD, process optimization, and resource allocation. Proven ability to lead teams, streamline operations, and improve efficiency in both technical and service-driven industries. Passionate about applying analytical and problem-solving skills to enhance operational performance and drive business success.

Overview

3
3
years of professional experience

Work History

Lead Customer Service Representative

Porter Airlines
04.2023 - Current
  • Operational Leadership & Decision-Making: Effectively managed shift operations, ensuring safety, reliability, and service excellence while addressing operational challenges with sound judgment.
  • Team Supervision & Development: Led, coached, and mentored team members, providing training, feedback, and performance assessments to build a high-performing team.
  • Customer Service & Compliance: Oversaw passenger handling, ensured adherence to safety protocols, resolved escalated issues, and maintained company policies and service standards.

Student Mentor

Evobi Automation
03.2022 - 05.2022
  • Lead the development and execution of cutting-edge programs that integrate AI, biotechnology, and digital health to foster medical innovation and entrepreneurship.
  • Guide medical students, researchers, and professionals in leveraging emerging technologies, regulatory pathways, and business strategies to transform ideas into market-ready healthcare solutions.
  • Establish strategic collaborations with universities, tech leaders, and investors to accelerate groundbreaking innovations in med-tech, AI-driven diagnostics, and next-gen healthcare solutions.

Education

Master's degree - Electrical and computer engineering

University of Ottawa
Ottawa, ON
03.2025

Bachelor's - Electronics And Telecommunication Engineering

University of Mumbai
Mumbai, Maharashtra
07.2021

Technical College Diploma - Electronics Engineering

Maharashtra state board of technical education
Mumbai, Maharashtra
06.2018

Skills

  • MS office applications
  • Project & Workflow Management
  • Customer Service & Relationship Management
  • Compliance & Safety

Personal Details

Master's Degree, 1

Languages

English

Timeline

Lead Customer Service Representative

Porter Airlines
04.2023 - Current

Student Mentor

Evobi Automation
03.2022 - 05.2022

Technical College Diploma - Electronics Engineering

Maharashtra state board of technical education

Master's degree - Electrical and computer engineering

University of Ottawa

Bachelor's - Electronics And Telecommunication Engineering

University of Mumbai
Atharva Narkhede