Atharva Narkhede
Ottawa
Summary
Detail-oriented operations professional with experience in managing teams, optimizing workflows, and ensuring compliance in fast-paced environments. Strong background in engineering and project management, with expertise in AutoCAD, process optimization, and resource allocation. Proven ability to lead teams, streamline operations, and improve efficiency in both technical and service-driven industries. Passionate about applying analytical and problem-solving skills to enhance operational performance and drive business success.
Overview
3
3
years of professional experience
Work History
Lead Customer Service Representative
Porter Airlines
04.2023 - Current
- Operational Leadership & Decision-Making: Effectively managed shift operations, ensuring safety, reliability, and service excellence while addressing operational challenges with sound judgment.
- Team Supervision & Development: Led, coached, and mentored team members, providing training, feedback, and performance assessments to build a high-performing team.
- Customer Service & Compliance: Oversaw passenger handling, ensured adherence to safety protocols, resolved escalated issues, and maintained company policies and service standards.
Student Mentor
Evobi Automation
03.2022 - 05.2022
- Lead the development and execution of cutting-edge programs that integrate AI, biotechnology, and digital health to foster medical innovation and entrepreneurship.
- Guide medical students, researchers, and professionals in leveraging emerging technologies, regulatory pathways, and business strategies to transform ideas into market-ready healthcare solutions.
- Establish strategic collaborations with universities, tech leaders, and investors to accelerate groundbreaking innovations in med-tech, AI-driven diagnostics, and next-gen healthcare solutions.
Education
Master's degree - Electrical and computer engineering
University of Ottawa
Ottawa, ON03.2025
Bachelor's - Electronics And Telecommunication Engineering
University of Mumbai
Mumbai, Maharashtra07.2021
Technical College Diploma - Electronics Engineering
Maharashtra state board of technical education
Mumbai, Maharashtra06.2018
Skills
- MS office applications
- Project & Workflow Management
- Customer Service & Relationship Management
- Compliance & Safety
Personal Details
Master's Degree, 1
Languages
English
Timeline
Lead Customer Service Representative
Porter Airlines
04.2023 - Current
Student Mentor
Evobi Automation
03.2022 - 05.2022
Technical College Diploma - Electronics Engineering
Maharashtra state board of technical education
Master's degree - Electrical and computer engineering
University of Ottawa
Bachelor's - Electronics And Telecommunication Engineering
University of Mumbai
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