Atenas Martinez
Jurupa Valley
Summary
Dynamic and results-oriented professional with extensive experience in loss prevention and customer support, honed at Walmart and Walt Disney Company. Excelled in inventory control and fostering positive client relationships, significantly reducing inventory loss and enhancing customer satisfaction. Skilled in CCTV tracking and team training, demonstrating exceptional interpersonal and analytical abilities.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Asset Protection Associate
Walmart
02.2023 - Current
- Controlled reduction of loss inventory by protecting company assets.
- Patrolled Wearhouse and departments to check for suspicious activities.
- Checked CCTV for evidence of shoplifting.
- Utilized security systems and CCTV to monitor wearhouse activities and detect possible security incidents.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Patrolled wearhouse to check for suspicious activities.
- Wrote reports outlining activities and results.
Bell Help
Walt Disney Company
04.2016 - 10.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Applied effective time management techniques to meet tight deadlines.
- Learned and adapted quickly to new technology and software applications.
Education
Associate Degree - Medical Assistant
Concorde Career College
San Bernardino, CAHigh School Diploma -
Nueva Vista High School
Riverside Skills
- Front-end monitoring
- Loss prevention experience
- Inventory control
- Incident reporting
- Policy enforcement
- Compliance monitoring
- Inventory management
- Team Training
- Skilled Collaborator
- Rapid and Adaptive
- Effective cross functional communicator
- Customer support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
Spanish
Professional Working
Timeline
Asset Protection Associate
Walmart
02.2023 - Current
Bell Help
Walt Disney Company
04.2016 - 10.2022
Associate Degree - Medical Assistant
Concorde Career College
High School Diploma -
Nueva Vista High School
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