Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Receptionist

Atena Saghafi

Vancouver,BC

Summary

Proven track record in enhancing customer engagement and sales at Shahrvand Chian Store through expert relationship building and negotiation skills. Excelled in office administration and organization at Kiazip Factory, significantly improving operational efficiency. Achieved consistent guest retention rates as a Front Desk Receptionist by applying hospitality best practices.

Overview

7
7
years of professional experience

Work History

Salesperson

Shahrvand Chian Store
04.2022 - 03.2024
  • Developed relationships with clients for increased loyalty and repeat business.
  • Increased average transaction value by upselling complementary products or services based on customer needs.
  • Organized promotional events that showcased products while driving brand awareness and generating leads.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Office Administrative Assistant

Kiazip Factory
11.2020 - 01.2022
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Managed complex schedules for conference room bookings ensuring that everyone had access to the necessary resources for meetings.
  • Conducted research to assist with routine tasks and special projects.
  • Set up conference rooms, technology, and materials to facilitate meetings.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.

Front Desk Receptionist

Specialist Doctor Office
06.2017 - 11.2019
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Education

Bachelor of Science - Chemistry

Azad Islamic University
Saveh
06.2009

Skills

  • Customer Relationship Building
  • Sales Presentations
  • Negotiation
  • Customer Engagement
  • Networking
  • Scheduling
  • Office Administration
  • Office Organization
  • Hospitality best practices
  • File Organization

Languages

English
Professional Working
Turkish
Full Professional
Persian
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Salesperson

Shahrvand Chian Store
04.2022 - 03.2024

Office Administrative Assistant

Kiazip Factory
11.2020 - 01.2022

Front Desk Receptionist

Specialist Doctor Office
06.2017 - 11.2019

Bachelor of Science - Chemistry

Azad Islamic University

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Atena Saghafi