Summary
Overview
Work History
Education
Skills
Certification
Timeline
Teacher
Atefeh Jamal Pour

Atefeh Jamal Pour

Vancouver,British Columbia

Summary

  • Experienced Retail Sales with over 1.5 years of experience in Silver and Accessories. Excellent reputation for resolving problems and improving customer satisfaction.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Sales, Customer Service position. Ready to help the team achieve company goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Part-time Online Sales

ESMI commercial Company (AS.ES)
02.2021 - Current
  • Work as a seller, and the time is flexible hours; night, weekend, and holiday shifts.
  • Offered friendly and efficient service to customers and handled challenging situations with ease.
  • Resolved problems, improved operations, and provided exceptional service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.

Expert of Communication(Marketing & Sales)

Geo Kavandish Consulting Engineers Company.
01.2017 - 01.2022
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Exceeded goals through effective task prioritization and great work ethic.

Expert of Legal Department and Contracts

Geo Kavandish Consulting Engineers Company.
01.2014 - 01.2022
  • Maintained energy and enthusiasm in a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Improved operations through consistent hard work and dedication.
  • Participated in team-building activities to enhance working relationships.

Employee of Legal Department

Geo Kavandish Consulting Engineers Company.
01.2011 - 01.2013
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly, and escalated significant issues to the supervisor.
  • Maintained energy and enthusiasm in a fast-paced environment.
  • Proved successful working within tight deadlines and a fast-paced atmosphere.

Administrative Assistant

Adak.net Iranian
01.2011 - 01.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.
  • Coached new employees on administrative procedures, company policies, and performance standards.

Education

Master of Science - MBA

University Canada West
Vancouver, BC
12.2023

Master of Science - Private Law

Azad University Zanjan, Islamic Republic of Iran
Iran
09.2017

Bachelor of Science - Law Studies

The University of Payam Noor, Eshtehard Center
Iran
12.2011

Skills

  • Sales Reporting
  • Sales Activities
  • Sales Summaries
  • Sales Support
  • Microsoft office
  • Social Media Marketing
  • Time management
  • Customer service
  • Flexibility
  • Patience
  • Teamwork

Certification

Red Crescent Society:

  • Voluntary Membership in the Red Crescent Society 2007-2022
  • Training course of Relief & First Aid 2008
  • Training course of Preliminary of Fire Fighting Department 2010
  • Certificate of Public General Rescue Course 2013
  • Certificate of Public General Rescue Course 2013
  • Professional Training of Prehospital Measures 2014


UCW Training :

  • Academic Writing Strategies 2022
  • Academic Integrity Matters 2022
  • Starting For Your Success 2022
  • Financial Accounting 2022

Timeline

Part-time Online Sales

ESMI commercial Company (AS.ES)
02.2021 - Current

Expert of Communication(Marketing & Sales)

Geo Kavandish Consulting Engineers Company.
01.2017 - 01.2022

Expert of Legal Department and Contracts

Geo Kavandish Consulting Engineers Company.
01.2014 - 01.2022

Employee of Legal Department

Geo Kavandish Consulting Engineers Company.
01.2011 - 01.2013

Administrative Assistant

Adak.net Iranian
01.2011 - 01.2012

Master of Science - MBA

University Canada West

Master of Science - Private Law

Azad University Zanjan, Islamic Republic of Iran

Bachelor of Science - Law Studies

The University of Payam Noor, Eshtehard Center

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Atefeh Jamal Pour