ATASHA ANGUS

I bring a comprehensive set of skills, that I believe will be valuable to my role as a Shelter Worker, I honed my abilities in addressing client needs through a client focused and harm reduction perspective. A high level of professional customer service skills in establishing and maintaining working relationships with clients, the General Public and or Staff when addressing service inquiries, requests and/or complaints providing a firm foundation for the Community Crisis Worker position. My critical thinking, people-centric nature and compassion have afforded me excellent communication skills. I am excited to contribute my talents and proficiency in problem-solving toward your team efforts. As an engaging communicator with a proven track record in Documenting shift occurrence information in line with internal policies, including the completion of logs, incident reports, case management notes and recording admittance and discharge in the SMS system. My focus on building strong professional relationships has been a beneficial asset throughout my career. Please review my enclosed resume for accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the Community Crisis worker role. Poise Shelter Worker with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices.

• Understanding & Managing Aggressive Behavior Training - March 2019
• Overdose Prevention March 2019
• De-Escalation Training March 2019
• UMAB Training 2022
• CPI Training April 2023
• Documentation April 2022
• Harm Reduction 101 October 2022
• CPR and First Aid 2022
• Defusing Hostility 2022