Ataliah Espinoza
Cathedral City
Summary
Detail-oriented individual skilled in customer service and inventory management. Excels in scheduling and organization, consistently striving to meet company needs. Works well under pressure and can adapt to new challenges, enhancing operational effectiveness.
Overview
2
2
years of professional experience
Work History
Hairstylist's Assistant
Jake Turner Salon & Spa
Palm Desert, CA
11.2024 - 06.2026
- Assisted stylists in providing coloring and styling services, enhancing client satisfaction through effective blow-dries and hot tool styling.
- Delivered exceptional customer service by greeting clients and addressing inquiries.
- Scheduled appointments using salon management software for efficient operations.
- Processed payments and scheduled follow-up appointments, ensuring a smooth client experience and fostering repeat business.
- Coordinated inventory management by restocking supplies and maintaining product availability to support seamless salon operations.
- Maintained the cleanliness and organization of salon workstations and tools.
Barista Manager
Haystack Coffee
Palm Desert, CA
06.2024 - 11.2024
- Managed daily operations in a busy coffee shop.
- Prepared and served coffee, espresso drinks, and teas.
- Greeted customers at the front counter, answered questions, and entered specialty coffee orders into the POS system.
- Handled customer inquiries and complaints, resolving escalated issues to maintain customer satisfaction.
- Implemented customer feedback systems to improve service quality and address customer needs.
- Maintained the cleanliness and organization of workstations and equipment.
- Developed and executed marketing campaigns across digital media platforms to increase brand visibility.
Education
Associate of Arts - Psychology
College of The Desert
Palm Desert, CA05.2026
Skills
- Customer service and support
- Customer engagement
- Appointment scheduling
- Inventory management
- Efficient time management
- Organizational skills
- Team collaboration
- Verbal and written communication
Timeline
Hairstylist's Assistant
Jake Turner Salon & Spa
11.2024 - 06.2026
Barista Manager
Haystack Coffee
06.2024 - 11.2024
Associate of Arts - Psychology
College of The Desert