Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with 3 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed.
Overview
8
8
years of professional experience
Work History
Automotive Technician
Ethio Yedni Company
01.2021 - 11.2023
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Investigated customer complaints to identify cause of malfunctions.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Repaired and replaced worn and damaged components.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Mathematics Teacher
Eritrean Instiute Technology
09.2015 - 07.2019
Served on school-wide committees focused on improving academic performance, working collaboratively toward common goals.
Developed new courses and selected curriculum to fill course gaps for students pursuing degrees in mathematics.
Attended teacher conferences and workshops to stay abreast of new developments in math education.
Improved students'' problem-solving abilities by incorporating real-life applications into mathematical concepts.
Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
Participated in professional development workshops to stay current on educational trends and best practices in mathematics education.
Held regular office hours to assist students struggling with materials.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Established a positive learning environment by enforcing consistent discipline and using effective classroom management techniques.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Enhanced classroom engagement through interactive and collaborative activities, contributing to improved student outcomes.
Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Mentored students on individual basis to help develop math skills.
Provided meaningful math instruction to improve math skills of children.
Education
No Degree - Accounting
Siham School
Ethiopia
01.2023
Bachelor of Science - Mathematics
Eritrean Instiute Technology
Maienefhi
07.2019
Skills
Customer Relations
Diagnostic abilities
Vehicle Operation and Assessment
Safety Monitoring
Engine repair
Preventive Maintenance
Engine Tuning and Analysis
Steering and suspension maintenance
New Employee Training
Safety awareness
Managing Parts
Brake Systems Understanding
Languages
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Automotive Technician
Ethio Yedni Company
01.2021 - 11.2023
Mathematics Teacher
Eritrean Instiute Technology
09.2015 - 07.2019
No Degree - Accounting
Siham School
Bachelor of Science - Mathematics
Eritrean Instiute Technology
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