Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Asya Mussa

Ottawa,ON

Summary

Sales Representative with a strong background in client relationship management and sales strategy execution. Consistently exceeded revenue targets and expanded market share through effective product knowledge application. Recognized for innovative problem-solving abilities and building strong client relationships. Motivated high school student with a history of academic excellence seeking full-time employment to gain professional experience and utilize communication and time management skills.

Overview

3
3
years of professional experience

Work History

Client Support & Sales Representative

Jeans hub
Cairo
03.2023 - 01.2025
  • Developed relationships with customers to understand their needs and preferences.
  • Developed key customer relationships to increase sales.
  • Negotiated pricing contracts with customers to maximize profits.
  • Managed inventory levels by ordering sufficient stock for each account.

Call Center Representative

EXA-CALL
Cairo
02.2022 - 02.2023
  • Handled inbound customer inquiries with professionalism and efficiency.
  • Resolved customer complaints by providing clear information and solutions.
  • Utilized call center software to log interactions and manage customer data.
  • Assisted team members by sharing knowledge of products and services.
  • Maintained accurate records of customer interactions for future reference.
  • Followed scripts to ensure consistent communication with customers.
  • Provided feedback to improve call handling processes and service quality.
  • Maintained high levels of professionalism while interacting with customers via phone or email.

Education

Adult High School

Al Nasser International School
Egypt, Cairo
10-2021

Skills

  • Relationship management
  • Sales development
  • Relationship building
  • Client engagement
  • Complex problem-solving
  • Conflict resolution
  • Team collaboration
  • Multitasking Abilities
  • Work under stress

Languages

English
Full Professional
Arabic
Full Professional

Timeline

Client Support & Sales Representative

Jeans hub
03.2023 - 01.2025

Call Center Representative

EXA-CALL
02.2022 - 02.2023

Adult High School

Al Nasser International School

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Asya Mussa