Dedicated and empathetic Support Professional with over 6 years of experience in delivering exceptional customer service and technical support. Adept at resolving complex issues, providing clear and concise guidance, and ensuring customer satisfaction. Strong communicator with a knack for building positive relationships with clients and colleagues alike. Proven ability to work in fast-paced environments while maintaining a calm and patient demeanor. Committed to continuous learning and staying updated with industry trends to offer the best possible support solutions
As an insurance agent, my primary responsibilities include selling insurance policies tailored to meet each client's unique needs, building and maintaining strong client relationships, and assisting with the processing of claims. I strive to provide excellent service and support, ensuring clients understand their coverage and feel confident in their insurance choices. Additionally, I stay informed about industry trends to offer the best advice and products, and I work diligently to meet and exceed sales targets.
As a manager at Subway, I dedicated myself to fostering a positive and supportive environment for both employees and customers. My responsibilities included overseeing daily operations, managing staff schedules, and ensuring high standards of food safety and customer service. I focused on mentoring and developing my team, providing training and support to help them grow in their roles. Additionally, I prioritized customer satisfaction by addressing concerns promptly and ensuring a welcoming and efficient dining experience. My goal was to create a workplace where employees felt valued and customers left satisfied and eager to return.