Aswin Gopal
Toronto
Summary
Site Administrator with 2 years of experience in residential property management. Skilled in handling resident communications, rent tracking, work order coordination, and contractor scheduling. Strong organizational and customer service skills, with hands-on experience supporting daily site operations. Proficient in Microsoft Office and familiar with property management software.
Overview
2
2
years of professional experience
Work History
Site Supervisor
Elite Residential Concierge
07.2024 - Current
- Serve as primary point of contact for residents, providing professional customer service, resolving complaints, and managing inquiries with efficiency and courtesy.
- Maintain and update rent collection databases, ensuring payment accuracy, tracking delinquent accounts, and coordinating with accounting teams.
- Manage work order processing for maintenance and repairs; track completion, coordinate with vendors, and follow up to ensure timely resolution.
- Coordinate and schedule contractor visits for property maintenance, ensuring quality service delivery and documentation of work performed..
Concierge Supervisor
Pillar Security Services
12.2023 - 07.2024
- Support the Manager, Residential Operations (MRO) by preparing reports, escalating issues, and ensuring seamless day-to-day operations.
- Assist in conducting property inspections including move-in/move-out and routine evaluations; document findings and ensure follow-through on identified issues.
- Maintain effective resident communication, foster community engagement, and respond to service requests with a resident-first approach.
- Provide administrative support across the site team, including handling correspondence, filing documents, and assisting with organizational initiatives.
Education
PG Diploma - Management
Georgian College
Barrie, None07-2025
Bachelor of Arts - Management
Ramjas College
Delhi, India08-2022
Skills
- Property Management Software (eg, Yardi, Building Link, Condo Control
- Work Order Coordination & Vendor Management
- Administrative Support & Office Management
- Contractor Scheduling
- Property Inspections & Reporting
- Microsoft Office Suite (Excel, Outlook, Word)
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual
Timeline
Site Supervisor
Elite Residential Concierge
07.2024 - Current
Concierge Supervisor
Pillar Security Services
12.2023 - 07.2024
PG Diploma - Management
Georgian College
Bachelor of Arts - Management
Ramjas College
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