Summary
Overview
Skills
Work History
Education
Certification
BusinessAnalyst
Aswathy Sathyanarayanan

Aswathy Sathyanarayanan

Analyst
MILTON,Ontario

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1

Pursuing - Anti Money Laundering Specialist (ACAMS)

4
4

Years of CRM, KYC and AML Experience

2
2

Post Graduation

5
5
years of professional experience

Skills

  • Power BI
  • Service Now Experience
  • MS Office
  • Problem-Solving
  • Self-Motivated
  • Planning and Coordination
  • MS Office
  • Multitasking Abilities
  • Dependable and Responsible
  • Organization and Time Management
  • Flexible and Adaptable
  • Financial Crimes Investigations
  • Anti Money Laundering (AML)

Work History

Business Analyst

Ernst & Young Global Shared Service
09.2020 - 05.2023
  • RMS,CRM and Firstline Support (Including Quality check and reports)-Primary Support: WEM region
    (Netherlands and Belgium), Secondary: US BRS and APAC Region).
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • I worked closely with the Finance Business Advisor Team for engagement (all service lines Assurance, TAX, SaT, Consulting) support and maintenance for different service lines.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Experience with Time & Expense submitting database.
  • Engagement letter preparation for TAX Service line.
  • Client data creation and Maintenance.
  • Prebilling from client acceptance to AML and related activities.
  • Experience in working with Executive directors, and partners during first line support for prebilling process.
  • Used with Service now, D&B etc.
  • Pre-Billing, and Invoicing
  • Creating client record and initiating engagement prebilling activities from Client Acceptance to process to finale billing code for the engagement.
  • Invoice approving – Check IBAN, Bank Details and VAT including HVG Clients.
  • AML and KYC Support
  • Reviewing and analyzing documents according to KYC policy and AML requirements in Netherlands.
  • Investigating adverse media checks, sanctions, and PEPs on clients, ultimate parent, directors, etc.
  • Analyzing and categorizing clients according to industries, country of operations, and risks.
  • Providing training to new joiners concerning process for both BE and Netherlands.
  • Assisting AML Legal Team in Netherlands with pilot run of newly implemented AML Workflow Tool.
  • Implementing collection strategies and analyzing AML folders to identify risk factors.
  • Having knowledge of Enhanced Client Due Diligence.
  • Completing bulk ECDD folder transfer to new AML Workflow Tool.
  • Being trained in France and Belgium Client Due Diligence.
  • Analyze customer profiles and backgrounds to help identify potential risks.
  • Review customer documentation to ensure accuracy and compliance.
  • Identify and investigate suspicious activities and report any findings to the relevant authorities.
  • Develop and maintain effective policies and procedures related to KYC.
  • Develop and maintain customer due diligence procedures and policies.
  • Conduct reviews of customers’ financial activities and assess their risk level.
  • Make recommendations to management on process improvements and risk mitigation strategies.
  • Coordinate with internal and external stakeholders to ensure compliance with applicable laws and regulations.
  • Ensure customer data is updated and accurate in all systems.
  • Collaborate with internal and external stakeholders to ensure compliance with all laws and regulations.
  • Stay up to date with all relevant regulations and guidelines.
  • Prepare reports and analytics on customer due diligence activities.
  • Keep up to date with new financial crime compliance regulations.

Associate Analyst

Ernst & Young Global Shared Service
10.2018 - 09.2020
  • Handled complaints, provided appropriate solutions and alternatives within appropriate time frames, and followed up to achieve resolution.
  • Built client relationships by responding to inquiries, identifying, and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Identified and resolved problems through root cause analysis and research.
  • Queried databases for information needed for report processing.

Education

MBA - Operations

Cochin University of Science And Technology
06.2016 - 06.2018

M. Com (International Business) -

Indira Gandhi National Open University
08.2017 - 02.2019

Certification

  • Canadian Securities Course (CSC®) (Pursuing)
  • Certified Risk and Compliance Management Professional (CRCMP)
  • EY- Certification for Data Visualization – Power BI (Basic)
  • Lean Six Sigma White &Yellow Belt Certification (Advanced Innovation Group Pro Excellence (AIGPE™)
Aswathy SathyanarayananAnalyst